minor in sociology and a concentration in human services.
Residential Case Manager
Child Crisis Arizona
Works with youth ages birth to 8, who are in the custody of the Department of Child Safety, Tribal Social Services, as well as those who are in the custody of their biological parents or family members
Acts as the single point of contact for all parties involved in the client's well-being and care, with the goal being to facilitate care coordination (i.e. DCS, TSS, biological family foster parents, behavioral health, legal, and medical)
Works both directly, and indirectly with the children in shelter to assess their needs, teach life skills, and provide informal counseling
Advocates for appropriate placement of foster youth by matching the child's needs to the perspective placement
Conducts intakes for incoming clients
Assesses community families requesting shelter for their children to determine the appropriateness of placing their children in shelter
Educates families on available community resources
Works on the discharge planning for each client from the moment of placement, all the way up until their official discharge date
Transports clients to any medical, behavioral, social, and educational appointments as needed
Accurately documents all contact with outside service providers involved in the youth's care.
Trains all staff on Child Crisis Arizona documentation policies and procedures.
Participates in the Council of Accreditation.
Assists direct care staff with child care supervision as needed.
Jan 2016May 2016
Child and Family Support Services
Develops strength based support plans for clients ages birth to 18, with the goal of helping them maintain stabilization in community settings, including but not limited to family homes, DCS group homes, schools, and independent living settings
Provides direct skills development training aimed at supporting clients who are transitioning out of hospital settings or residential treatment centers
Engages with the youth, family, and involved stakeholders, including but not limited to DCS guardians, PCP's, clinicians, high needs case managers, psychiatrists, and probation officers
Links clients to community resources in order to support them in maintaining stability without the need for professional services
Provides direct crisis intervention to clients who are actively engaging in danger to self/others behaviors
Accurately documents contact with the client, family, other involved behavioral health team members, as well as treatment progress
Meets productivity and documentation requirements
Aug 2013Jan 2016
High Needs Case Manager/BHT
Facilitates in the planning process of Child and Family Teams for assigned clients ages birth to 18
Engages with the youth, family, and involved stakeholders, including but not limited to DCS guardians, PCP's, clinicians, psychiatrists, and probation officers
Develops individualized service plans based on the youth and family's strengths
Develops a crisis and safety plan for the family
Delivers community based services in the most appropriate setting, (i.e. private homes, educational facilities, office/clinic locations, hospitals, and group homes)
Refers clients to the appropriate behavioral health services and links them to community resources
Accurately documents contact with youth, family, treatment progress, and services received
Provides life skills training to clients
Meets productivity and documentation requirements
Completes SMI evaluations for clients transitioning to adulthood that struggle in making appropriate decisions for themselves
Aug 2012Aug 2013
In home childcare at the Strauss residence
Provided full-time childcare
Transported children from school and to activities
Supervision with homework
Planned daily activities
Oct 2012Dec 2012
Assistant Youth Volleyball Coach
Sanford Parks and Recreation
Participated in training sessions with the players
Collaborated game tactics with the head coach
Motivated team members to enhance their performance
May 2008Aug 2010
Seasonal Customer Service Representative
Lowes Home Improvement
Processes customer purchases and credit card payments
Directing and transferring customer calls
Participated in merchandising and the display of store goods
Maintained active inventory levels and participated in physical inventory
Certified in CPI (Crisis Prevention Intervention)
De-escalates youth in crisis situation by using techniques that minimize the client's risk of injury or harm while demonstrating respect for the client, and helping them maintain their dignity.
Experience working with individuals who have an array of mental health needs.
Works with clients who are developmentally disabled, struggle with substance abuse, and/or are diagnosed with personality disorders
Experience in developing Individualized Education Plans.
Works along side clients educators and specialty education staff to develop effective alternatives in learning for students who require additional assistance
Experience working on team based projects.
Collaborates and communications information with all parties involved in the clients care
Uses feedback from the clients clinical team to develop an individualized goals based on the clients needs
Knowledge of community based resources.
Connects clients to low cost medical, housing, family friendly activities and resources in their community.
Proficiency in Microsoft Word, Excel, and Outlook.
Completes daily job tasks using these programs (i.e. daily communication with the clients clinical team, tracking client demographic information, and scheduling purposes)
Experience working with individuals of diverse cultural backgrounds.
Works daily with family's from various cultural, spiritual, and ethnic backgrounds by delivering care that is sensitive to their needs
Knowledge of ADHS guidelines and HIPPA Standards.
Upholds the Arizona 12 principles
Ensures confidentiality of verbal and written information received from clients