Brittany Robinson

  • Mesa AZ

FACT Facilitator/BHT

Work History

Work History
Jan 2016 - Present

FACT Facilitator/BHT

Child and Family Support Services
  • Develops strength based support plans for clients ages birth to  18,  with the goal of helping them maintain stabilization in community settings, including but not limited to family homes, DCS group homes, schools, and independent living settings
  • Provides direct skills development training aimed at supporting clients who are transitioning out of hospital settings or residential treatment centers
  • Engages with the youth, family, and involved stakeholders, including but not limited to DCS guardians, PCP's, clinicians, high needs case managers, psychiatrists, and probation officers
  •  Links clients to community resources in order to support them in maintaining stability without the need for professional services
  • Provides direct crisis intervention to clients who are actively engaging in danger to self/others behaviors
  • Accurately documents contact with the client, family, other involved behavioral health team members, as well as treatment progress
  • Meets productivity and documentation requirements
Aug 2013 - Jan 2016

High Needs Case Manager/BHT

Southwest Network
  • Facilitates in the planning process of Child and Family Teams for assigned clients ages birth to 18
  • Engages with the youth, family, and involved stakeholders, including but not limited to DCS guardians, PCP's, clinicians, psychiatrists, and probation officers
  • Develops individualized service plans based on the youth and family's strengths
  • Develops a crisis and safety plan for the family
  • Delivers community based services in the most appropriate setting, i.e. private homes, educational facilities, office/clinic locations, hospitals, and group homes
  • Refers clients to the appropriate behavioral health services and links them to community resources
  • Accurately documents contact with youth, family, treatment progress, and services received
  • Provides life skills training to clients 
  • Meets productivity and documentation requirements
  • Completes SMI evaluations for clients transitioning to adulthood that struggle in making appropriate decisions for themselves
Aug 2012 - Aug 2013


In home childcare  at the Strauss residence  
  • Provided full-time childcare
  • Transported children from school and to activities
  • Prepared meals
  • Supervision with homework
  • Planned daily activities
Oct 2012 - Dec 2012

Assistant Youth Volleyball Coach

Sanford Parks and Recreation
  • Participated in training sessions with the players
  • Collaborated game tactics with the head coach
  • Motivated team members to enhance their performance
May 2008 - Aug 2010

Seasonal Customer Service Representative

Lowes Home Improvement 
  • Processes customer purchases and credit card payments
  • Directing and transferring customer calls
  • Participated in merchandising and the display of store goods
  • Maintained active inventory levels and participated in physical inventory


Dec 2007 - Aug 2012

Bachelor of Science in Psychology

Appalachian State University

minor in sociology and a concentration in human services. 



Experience working with individuals who have an array of mental health needs. 

  • Works with clients who are developmentally disabled, struggle with substance abuse, and/or are diagnosed with personality disorders

Experience in developing Individualized Education Plans. 

  • Works along side clients educators and specialty education staff to develop effective alternatives in learning for students who require additional assistance

Experience working on team based projects. 

  • Collaborates and communications information with all parties involved in the clients care
  • Uses feedback from the clients clinical team to develop an individualized goals based on the clients needs

Knowledge of community based resources. 

  • Connects clients to low cost medical, housing,  family friendly activities and resources in their community.

Experience working with individuals of diverse cultural backgrounds. 

  • Works daily with family's from various cultural, spiritual, and ethnic backgrounds by delivering care that is sensitive to their needs

Proficiency in Microsoft Word, Excel, and Outlook. 

  • Completes daily job tasks using these programs (i.e. daily communication with the clients clinical team, tracking client demographic information, and scheduling purposes)

Knowledge of ADHS guidelines and HIPPA Standards. 

  • Upholds the Arizona  12 principles 
  • Ensures confidentiality of verbal and written information received from clients