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Work experience

Sep 2013Present

Administrative Assistant

Norwood, OH Located, reviewed, and built files for Administrative Assistant in Industrial Equipment Service Center: ! uploading to the Loan Document Create repair orders in the AS-400-based system! Retrieval System and Sharepoint! ! Process emails! Keep in contact with the on-site technicians to maintain their days on jobs! Designed and produced informational Maintain a to-do list/calendar for jobs that are not completed! and promotional materials for a non- Run reports in i-Pak for work orders! profit and a small business! ! Process DVIR/DOT forms; screen incoming calls and correspondence and responds independently when possible! Created quality improvement surveys Prepare records such as agendas, notices, minutes, and resolutions for meetings! and analyzed the data to further the Work with the document scanning and indexing program Synergy! use of the web portal used by a non- Maintain pictures that are taken by the technicians! profit Greater Cincinnati Area Develop and manage
Nov 2012Mar 2013

U.S. Bank

U.S. Bank
Cincinnati, OH Temporary Assignment at-iLinx Project: ! Lotus by IBM! ! Evaluated documents for accuracy, maintained log and file integrity.! Audited files uploaded to LDRS and ECM.! Office Suites(MS, iWork, Libre)! ! Contributed to special projects for Collections and Default Support departments.! Adobe Acrobat Pro! ! !
Aug 2012Nov 2012

Robert Half International

Robert Half International
Cincinnati, OH Temporary Assignment at U.S. Bank-Loss Mitigation for PWC Project:! Loan Document Retrieval System Researched and located in-house documents such as mortgages, notes, applications, etc. for the ! (LDRS)! project that involved problem-solving for an independent consultant company, Pricewaterhouse Cooper (PWC), for the Office of the Comptroller of the Currency(OCC) on the evaluation of foreclosure and loss AS-400! ! mitigation audits! Reviewed legal foreclosure documents! Sharepoint! ! Read US Bank systems to find out if there was a foreclosure or loss mitigation completed within
Sep 2009Jul 2011


Brighton Center, Inc
Mac OS X! VISTA 2-year; ! Newport, KY! VISTA at.:! Mobile Operating Systems Identified technical problems and suggested solutions and enhancements to improve development of the Safety Net Alliance SNA) web portal, ! Led a committee effort to develop training sessions and a written user's guide for more than 60 professionals, representing more than 100 partners of the SNA, that increased traffic on the Safety Net web portal! Developed, implemented, and analyzed data for two quality improvement and user satisfaction surveys used in furthering the use of the Safety Net Alliance web portal as an essential resource for helping Northern Kentucky families in need! Created and presented trainings for more than 60 professionals! Reviewed and edited written communications for the Safety Net Alliance Executive Committee! !




Full Sail University


Northern Kentucky University