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Work experience

Feb 1994Present

Executive Director

Community Options, Inc

Spearheaded start-up and establishment of satellite offices in Pennsylvania resulting in increased growth and expansion.

Developed and implemented all local Human Resource Systems, procedures and controls, including budgeting, policies and procedures, and quality standards.

Designed interview selection process to evaluate candidates for management positions which included standardized assessment tools and behavior based interview questions.

Evaluated management positions and compiled job analysis and list of duties to assist in selection process, employee development, and improve performance.

Linked performance appraisals with job functions resulting in improved communication between management and direct support staff, increased understanding of expectations, and defining strengths and goals.

Engage employees in day to day management and quality process through weekly team meetings, established goals and objectives, and encouraging new ideas.

Administered employee policies and procedures to ensure adherence to Labor Laws and reduce risk.

Filed annual Civil Rights Compliance Reports including EEOC information and all required reporting documentation.

Educated and trained management staff in union organizing practices to minimize risk of unionization.

Reorganized management team according to organizational need.

Designed and implemented new organizational structure and management team thereby improving productivity and efficiency and reducing costs.

Consistently managed programs within or under budgeted expenses for overall program costs, executed annual re-budgeting and cost reports.

Led corporate growth by securing over $5,000,000 in new revenue through marketing and recruitment of new business.

Designed and implemented staff recruitment and onboarding program.

Analyzed recruitment sources to determine the most effective method of attracting new employees.

Enhanced quality of onboarding and training programs by hiring certified trainers which increased efficiency and reduced costs.

Established business relationship with local banks to manage representative payee and business accounts and secure funding for start up programs.

Selected by funding source to participate in pilot program for on-line billing and income monitoring.

Secured funding and collaborated with IT Director to implement a paperless document management system.

Organized community team building events for over 200 employees which promoted networking and peer relationships.

Networked with local business leaders to establish Business Advisory Council, and to establish relationships.

Executed Ten-Year Anniversary Celebration at Heinz Field.

Contracted with auto service centers to establish fleet account to ensure prompt service and repairs of twenty+ fleet vehicles.

Purchased office building to house administrative staff, and provide stability to the local operations. Managed office building, secured new tenants, maintained building and grounds.

Day-to-day operations of community based programs for vulnerable populations.

Two-time Athena Award Nominee!


Nov 2008Present

Programs on Leadership for Senior Executives

Center for Management Research

Assessing & Refining Your Leadership Style:  This innovative program on Assessing and Refining Your Leadership Style introduced the unique concept of the high performance leadership pattern and how to leverage that behavior to become a more consistently effective leader.

Managing People for Maximum Performance: A proven approach to managing performance based on powerful behavioral principles for bringing out the best in people, whether as individuals, teams, units or an entire organization.

Apr 2009May 2009

Master Certificate

Villanova University
  • Establishing Focus and Alignment
  • Leadership Philosophy
  • Lessons From the Top
  • Decision Making
  • Implementing Change
  • Creating a Learning Organization
  • Developing Others
  • Building an Ethical Organization
Feb 2009Mar 2009

Master Certificate

Villanova University
  • Organizational Effectiveness and the Consulting Process
  • Customer Focus and Communication and Influencing Skills
  • Conflict Resolution and Diversity in the Workplace
  • Getting Things Done and Team Effectiveness
Oct 2008Jan 2009

Master Certificate

Villanova University
  • Strategic Management
  • Workforce Planning and Employment
  • Human Resource Development
  • Total Rewards
  • Employee & Labor Relations
  • Risk Management
Aug 1984Dec 1985

Master Of Science

Jan 1980Jun 1984

Bachelor of Arts Degree

The Department of Psychology is one of the most prestigious units at WVU. Several faculty members are among the leaders in their areas of interest.

Psychology is the science of behavior, and courses in this discipline convey the principles, methods, and theories that are necessary for a better understanding of human and animal behaviors.


Software & Computerized Management Systems
Kronos Workforce Management Systems Ceridian HR Management Solutions HCSIS Service Authorizations & Reports Promise Claims Submissions Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Access (data entry) Troubleshoot (basic) Server and Intranet Internet Message Boards
Operations Management
Maintain Fleet of 20+ Company Vehicles Manage 24,000 Sq. Foot Office Building and Parking Areas Advertise and Locate New Tenants Negotiate Lease Renewals Request Bids and Secure Contractors Maintain 12 Residential Properties Locate and Procure new Properties Secure Contractors & Maintenance Personnel Oversight of Office Building Recycling Program  
Broad Based Business Experience
Budget Planning and Cost Reporting Financial Accountability Program Start Up and Development Monthly Billing and Revenue Tracking Networking with Business Community Compliance with Fiscal and Program Audits  
Human Resource Management
    Recruitment & Retention Talent Management Leadership Development Performance Appraisals Employee Development Job Descriptions Progressive Goal Development Administration of Policies & Procedures Onboarding & Training Applicant Tracking Counseling & Discipline Labor Law Compliance & Reporting Labor Relations Risk Management Outsourcing    

Board Membership

Secretary of the Board, Lydia's Place

Lydia’s Place is a non-profit agency that helps female offenders and their children in Allegheny County rebuild their lives. 

Congressional Citation

Professional Affiliations

Society for Human Resource Management

Pittsburgh Human Resources Association


Senior Human Resource Executive with demonstrated success leading innovative and visionary organization supporting management and direct support professionals in a complex culture. Successful leader with solid Broad Based Business and Operations Experience. Established track record with emphasis on strategic planning, process improvement, growth and expansion, staff and program development, risk management, labor relations, talent management, performance appraisals, bonus and compensation packages.

Committee Participation

Chairperson, National Quality Assurance Committee, Community Options, Inc.

Co-Chair, Development Committee, Community Options, Inc.



Certified Vocational Evaluator

Certified Rehabilitation Counselor