Community Options, Inc
Spearheaded start-up and establishment of satellite offices in Pennsylvania resulting in increased growth and expansion.
Developed and implemented all local Human Resource Systems, procedures and controls, including budgeting, policies and procedures, and quality standards.
Designed interview selection process to evaluate candidates for management positions which included standardized assessment tools and behavior based interview questions.
Evaluated management positions and compiled job analysis and list of duties to assist in selection process, employee development, and improve performance.
Linked performance appraisals with job functions resulting in improved communication between management and direct support staff, increased understanding of expectations, and defining strengths and goals.
Engage employees in day to day management and quality process through weekly team meetings, established goals and objectives, and encouraging new ideas.
Administered employee policies and procedures to ensure adherence to Labor Laws and reduce risk.
Filed annual Civil Rights Compliance Reports including EEOC information and all required reporting documentation.
Educated and trained management staff in union organizing practices to minimize risk of unionization.
Reorganized management team according to organizational need.
Designed and implemented new organizational structure and management team thereby improving productivity and efficiency and reducing costs.
Consistently managed programs within or under budgeted expenses for overall program costs, executed annual re-budgeting and cost reports.
Led corporate growth by securing over $5,000,000 in new revenue through marketing and recruitment of new business.
Designed and implemented staff recruitment and onboarding program.
Analyzed recruitment sources to determine the most effective method of attracting new employees.
Enhanced quality of onboarding and training programs by hiring certified trainers which increased efficiency and reduced costs.
Established business relationship with local banks to manage representative payee and business accounts and secure funding for start up programs.
Selected by funding source to participate in pilot program for on-line billing and income monitoring.
Secured funding and collaborated with IT Director to implement a paperless document management system.
Organized community team building events for over 200 employees which promoted networking and peer relationships.
Networked with local business leaders to establish Business Advisory Council, and to establish relationships.
Executed Ten-Year Anniversary Celebration at Heinz Field.
Contracted with auto service centers to establish fleet account to ensure prompt service and repairs of twenty+ fleet vehicles.
Purchased office building to house administrative staff, and provide stability to the local operations. Managed office building, secured new tenants, maintained building and grounds.
Day-to-day operations of community based programs for vulnerable populations.
Two-time Athena Award Nominee!