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Work experience

Mar 2010Aug 2014

City Center Dental Practice (England)

Practice Manager/Patient Coordinator

Duties Included:

  • Managing a team in the daily running of a specialized dental practice.  
  • Specialist procedures included  cosmetic dentistry and restorative dentistry including full cosmetic makeover and Botox.
  • Patient Coordinating, discussing extensive treatment plans including finance for full cosmetic procedures.
  • Planning and organizing dental procedures.
  • Maintaining strong customer relationships.
  • Setting and maintaining  monthly and annual financial records.
  • All staff training including: BDA regulation, compliance, cross infection control and CPR.
  • Monitoring and managing all Practice accounts.
  • Planning and organizing surgery procedures.
  • Reviewing Health and Safety Legislation on a regular basis and implementing any changes required.
  • Staff training.
  • Reviewed patient's treatment plans to match specific financial requirements.
Jan 2005Mar 2010

Transform Cosmetic Surgery Group (England)

Patient Coordinator

Duties Included:

  • Managing the day to day running of the Department
  • Developing a high standard of patient care. 
  • Consulting with patients, discussing  cosmetic and non cosmetic procedures. Maintaining Treatment  plans, including finance for all patients.  Planning and organizing surgery procedures.
  • Liasing with Consultants on all appointments regarding patients needs and concerns.
  • Ensuring good internal staff communications, setting up staff meetings, compiling letters and memos.
  • Maintaining up to date knowledge of all current health and safety legislation requirements and implementing where necessary.
  • Organizing health and safety training for all staff on an ongoing basis.
  • Generation and management of computerized and financial information. Producing end of month accounts for use in financial budgeting, monitoring and planning. 
  • Liasing with Marketing team for any further advertising. 
  • Monitoring and controlling all equipment within the clinic.

Non Surgical Treatments: included Dental makeover,  Botox, Microdermabrasion, Juverderm fillers, Chemical Peels and Laser hair removal  treatment.

Surgical Treatments: included: Breast augmentation, Facelift, Rhinoplasty



Wythenshawe College (England)



Cardinal Newman High School for Girls (England)

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