North America's premier privately-owned travel retail facility featuring luxury goods and traditional Duty Free products located at Canada’s busiest border crossing.
·Oversaw a team of 6 Managers and Buyers and was accountable for all aspects of the operation including human resources, warehousing, IT, accounting, marketing, merchandising and visual presentation, loss prevention, product assortment, buying, and sales
·Reduced labour and operating expenses by over 25% in past three years
·Improved pre-tax profitability in a severely depressed sales market
·Developed complete store operating and control procedures
·Completed store expansion/renovation on schedule, under budget
· Hired, trained, mentored and promoted internal candidates to all management positions