Download PDF

Work experience

20182019

Technology Consultant

United Marine Systems
Technology Consultant| | Chalmette, Louisiana Bringing to life Enterprise grade technology systems to move a small business ahead. Part-time consultant on business technologies to improve productivity, professional image, and bottom line.  Personally created from ground up Technology infrastructure including Servers, workstations, networks, communications, new policies & procedures.
20162018

IT Analyst

St. Bernard Parish Hospital
IT Analyst| | Chalmette, Louisiana Member of a small four-person IT department in a community hospital. I am responsible for maintaining the Medical Ambulatory & Records systems, the interfaces & supporting infrastructure. I also research & develop new process & procedures to increase safety and productivity. Involved in cost management, asset lifecycle, and many ancillary systems, both medical & non-medical specific.
20132016

Field Engineer

Zodiac Inflight Innovations|
Field Engineer| Munich, Germany On-Site expert Lufthansa, the largest airline in Europe. This role was a combination of IT support, software development, electronic engineering, mechanical engineering, customer support, and aviation maintenance, topped off with international customer relations. Investigated on-wing issues with RAVE system hardware and software, and work with company specialists to find the ideal solutions.
20042012

Aircraft Inspector & Technician

Multiple in US & Germany

Aircraft Inspector & Technician| | US & Germany 

Education

20092014

B.A Business Management

Florida Institute of Technology
20092014

B.Sc Computer Information Systems

Florida Institute of Technology

Skills

List of Specific Skills & Recent Experiences Below:

❖ Direct and sole owner of McKesson’s Paragon & OneContent Medical records suite. This also includes EC2000 Claims Administrator & 3M’s CRS (Coding & Reimbursement System)
▪ Performed all system updates & backups, scheduled & unscheduled
▪ Organized & Planned all system upgrade testing prior to implementation
▪ Updated regulatory content quarterly & as needed
▪ Implemented new 3M software framework upgrade (critical upgrade)
▪ Troubleshot & diagnosed system issues & failures
▪ Implemented automated scripts & scheduled tasks to cut workload 50%
▪ Personally discovered several errors in manufacturers procedures & documentation
▪ Discovered $1.3 Million in unknown missing funds
▪ Providing technical and operational control & guidance to personnel

❖ Develop and executed projects designed to create business value and meet organizational needs:
▪ Managed legacy Healthland & iCharts EMR databases & performed manual SQL data extractions for conversion to Epic EMR & new AGFA imaging system
▪ Participating in executive level decision making and recommends ways IT can contribute to organizational success

❖ Ancillary applications owner for these systems:
▪ Ascom Wireless SIP phones – Configured, maintained, backup & repaired physical handsets
▪ Mitel VOIP Enterprise phone system & separate Voicemail Management system
▪ Managed Mirth Interfaces (HL7 & FTP) & associated databases
▪ VMWare view Manager & Server – maintained & created pools, images, servers, and host resources
▪ MS Active Directory & Group Policy – maintained users & policies. Implemented new policies when necessary

❖ Additional Duties:
▪ Point of contact for inquiring about procedure/process improvement through technology
▪ License management & negotiator for systems under my ownership
▪ Paid-regulatory content contract management (HCPCS, CPT, DRG codes)
▪ Prepare budget requests to support local projects
▪ Vendor costing & quote acquisitions
▪ Created & Maintained hand-over documentation for owned systems
▪ Ensured owned systems had data reliability with appropriate, regular back-ups through Avamar & primary SAN
▪ Hardware/resource planning during routine & emergency maintenance
▪ 24 hour on-call for EMR & rotating on-call for all other systems
▪ Assisted in complying with State Regulatory requirements – ie. Meaningful Use 2&3, Press Gainy, Syndromic Surveillance

❖ Valuable Business Experience:
▪ Spent a combined year working in Holland, Belgium, England while living in Germany for 10 years.
▪ Worked with many other countries’ commercial Airlines under different rules, cultural standards, and regulations.
▪ Consulting in foreign country for Lufthansa, representing an American company as the lone first responder for 80 aircraft.
▪ Performed investigations while under B2B political scrutiny, to conclude in where(whose) fault lie with system issues.
▪ IT Service contract negotiations & costing.
▪ Work with vendors to correct errors in processes & documentation.
▪ Managed product modification campaigns.
▪ Create & implement technology policies to protect & improve business.
▪ Created department/system hand-over documentation.