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Brian McDermott

Senior Information Technology Executive

EXECUTIVE SUMMARY

Currently IT CIO Lead for Marsh subsidiary Victor Insurance the largest and most experienced underwriting managers of specialty insurance programs in the world.  Supporting operations in the United States, Canada, United Kingdom, Netherlands, Germany, Italy and Bermuda

Senior Information Technology Executive with 27 years of Technology Leadership experience in Retail, Insurance, Finance and Government organizations.Extensive IT experience in directing Global IT business IT change programs. Proven ability to bridge technology and strategic business goals to provide productive solutions. Excellent communicator with emphasis on building strong client relationships. Strong academic background to the level of Master’s Degree (MSC) in Business Information Technology. 

Work History

Sept 2015Present

CIO (Marsh Subsidiary : Victor Insurance) - Global

Marsh & McLennan Companies, Inc. (Global Organization >50,000 Employees) 
  • Established and maintains strong partner relationship with Executive Groups representatives across the Victor and Broader Marsh Corporation (C-suite)
  • Develops Digital and risk management solutions for clients and using best-in-class technology to distribute specialty P&C insurance through a vast network of agents and brokers.
  • Oversees all technology aspects of data and digital programs in partnership with business product owners and stakeholders through utilizing the most appropriate technology platforms to support key business strategies
  • Leads IT  application development and support activities including developing IT strategies and roadmaps, implementing projects, and ensuring systems availability and ongoing applications health
  • Guides IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems
  • Directs IT strategic and operational governance processes to ensure IT activities align and adhere to company/industry  regulatory requirements technology, process, and sourcing standards
  • Transitions Victor IT group delivery model from a waterfall methodology to Agile and DevOps 
  • Identifies and follows through on opportunities for the cost-effective investment of IT resources, including staffing, sourcing, new technology acquisitions, and vendor maintenance spend. Implemented mixed offshore/onshore managed service development support model
  • Develops, tracks, and controls operating (OPEX) and capital (CAPEX) budgets in partnership with corporate and division finance functions. Budget responsibility for $12 million in IT investments and >100 IT resources  
  • Implemented a number of corporate Insurance/MGA business go-to-market P&C insurance products utilizing in custom and best of breed platforms (Duckcreek, Agencyport, Vertafore, AMS, Nexsure, Applied Systems). On premise and cloud mix.  
Dec 2014Sept 2015

Global Service Delivery Lead : Marsh Limited - Global

Marsh & McLennan Companies, Inc. (Global Organization >50,000 Employees)

Partnered with Marsh Brokerage, Private client and Consumer businesses to help deliver and drive Business strategic objectives.

  • Global Service Delivery Lead for Marsh US/Canada Production and Support with direct responsibility for lights-on operation and support of 200+ applications accessed by 15K Marsh colleagues
  • Partnered with Marsh Brokerage, Private client and Consumer businesses to help deliver and drive Business strategic objectives
  • Managed team responsible for US/Canada Shared Services Production support, Application engineering, Database administration and Middle-ware support.Team managed US/Canadian teams (6 direct, 100 indirect) 
  • Responsibility for Tier 2 Production support, Problem management, Release management, Change, Configuration, BCP and Disaster Recovery Services
  • Lead team responsible for Project Portfolio Management of 25-30 Global Infrastructure initiatives with budget in excess of $10M. Budget management and responsibility for $21 million in IT investments
  • Directed a number of large-scale Program initiatives associated with business change and infrastructure initiatives
  • Developed Service metrics and Executive/Business dashboard reporting associated. ManagingService Targets and Service Level Compliance
  • Ensured ongoing service compliance to audit (internal and external) and regulatory requirements across the organization
Jan 2007Dec 2014

Senior Global IT Portfolio Manager (MMC Limited) - Global

Marsh & McLennan Companies, Inc. (Global Organization >50,000 Employees)
  • Provided Shared Services Management support for MMC lines of business (Mercer, MMC Corporate, Marsh and Guy Carpenter lines of business). 
  • Directed global Project Portfolio of 50-60 Infrastructure projects with a core team of 7 members. Total Project Financial responsibility for budget of $5M across all regions.
  • Managed a number of initiatives to realize cost reduction and saving opportunities of upwards of $2.5M. 
  • Program managed a number of large scale business application cloud and SaaS based service implementations. platforms implemented include large scale global deployments (Agency Mgt, CRM, Data Analytic, Data Warehouse, ERP) 
  • Program managed a number of infrastructure initiatives associated with server consolidation, DataCentre relocation, M&A, call centre, global desktop upgrades (Windows 7, Windows 98) and virtualization.
Jul 2001Jan 2007

Senior Portfolio Manager (MMC Limited) - CE/EMEA

Marsh & McLennan Companies, Inc. (Mercer HR - Global organization >50,000 Employees)
  • Implemented technical program management functions Globally, self-managing an average of 6-8 projects in excess of $1 million budgets.
  • Program managed a £5-million project with 50+ cross matrix teams for Datacenter relocation with 300 servers from Canary Wharf to Ex-Mod facility in Bedford.
  • Executed EMEA implementation for a number of Business strategic platforms (Pensions, Benefit Administration, CRM systems) 
  • Directed Windows XP desktop and email migration project for 800 users across 68 locations in UK
  • Organized diverse global technical infrastructure projects including Microsoft AD, IBM MQ,  FTP, CA and BMC System management
  • Program managed a £10-million+ project for Datacenter build and office consolidation within 2 Datacenters across 68 regional offices
Mar 1992Jul 2001

Senior Project & Technical Team leader (CWS Limited) - UK

Co-operative Wholesale society (CWS) - Retail Division (EMEA Organization >50,000 employees)
  • Spearheaded multiple IT projects across a diverse range of commercial businesses including banking, optical, funeral, engineering, agriculture, and property services. Projects included Y2K, ERP, EAI, CRM, DataCentre consolidation, M&A, network and server consolidation exercises 
  • Performed IT team leadership role managing 20 people supporting diverse technology platforms including AS400, UNIX, Solaris and Wintel across 4 locations in EMEA

Education

19982002

Masters Degree in Business Information Technology

University of Salford

An Advanced Certificate in Managing IT was also attained when completing the first year of the Masters Degree

19801985

High School Education

St Thomas Moore High School

English Language, Mathematics, Computer Studies, Social Studies, History (O Level - Pass)

    Certifications

    Jan 2006Present

    Managing Successful Programmes - Foundation

    APM Group
    1998present

    Foundation Certificate in Service Management

    ITIL - Green Badge