Brian McDermott

• Established and maintains strong partner relationship with Executive Groups representatives across the Victor and Broader Marsh Corporation (C-suite)
• Develops Digital and risk management solutions for clients and using best-in-class technology to distribute specialty P&C insurance through a vast network of agents and brokers
• Oversees all technology aspects of data and digital programs in partnership with business product owners and stakeholders through utilizing the most appropriate technology platforms to support key business strategies
• Leads IT  application development and support activities including developing IT strategies and roadmaps, implementing projects, and ensuring systems availability and ongoing applications health
• Guides IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems
• Leads IT strategic and operational governance processes to ensure IT activities align and adhere to company/industry  regulatory requirements technology, process, and sourcing standards
• Transitions Victor IT group delivery model from a waterfall methodology to Agile and DevOps 
• Identifies and follows through on opportunities for the cost-effective investment of IT resources, including staffing, sourcing, new technology acquisitions, and vendor maintenance spend. Implemented mixed offshore/onshore managed service development support model
• Develops, tracks, and controls operating (OPEX) and capital (CAPEX) budgets in partnership with corporate and division finance functions. Budget responsibility for $12 million in IT investments and >100 IT resources  
• Implemented a number of corporate Insurance/MGA business go-to-market P&C insurance products utilizing in custom and best of breed platforms (Duckcreek, Agencyport, Vertafore, AMS, Nexsure, Applied Systems). On premise and cloud mix.  

Partnered with Marsh Brokerage, Private client and Consumer businesses to help deliver and drive Business strategic objectives.

• Global Service Delivery Lead for Marsh US/Canada Production and Support with direct responsibility for lights-on operation and support of 200+ applications accessed by 15K Marsh colleagues
• Partnered with Marsh Brokerage, Private client and Consumer businesses to help deliver and drive Business strategic objectives
• Managed team responsible for US/Canada Shared Services Production support, Application engineering, Database administration and Middle-ware support.Team managed US/Canadian teams (6 direct, 100 indirect) 
• Responsibility for Tier 2 Production support, Problem management, Release management, Change, Configuration, BCP and Disaster Recovery Services
• Lead team responsible for Project Portfolio Management of 25-30 Global Infrastructure initiatives with budget in excess of $10M. Budget management and responsibility for $21 million in IT investments
• Directed a number of large-scale Program initiatives associated with business change and infrastructure initiatives
• Developed Service metrics and Executive/Business dashboard reporting associated. ManagingService Targets and Service Level Compliance
• Ensured ongoing service compliance to audit (internal and external) and regulatory requirements across the organization

• Provided Shared Services Management support for MMC lines of business (Mercer, MMC Corporate, Marsh and Guy Carpenter lines of business). 
• Directed global Project Portfolio of 50-60 Infrastructure projects with a core team of 7 members. Total Project Financial responsibility for budget of $5M across all regions.
• Managed a number of initiatives to realize cost reduction and saving opportunities of upwards of $2.5M. 
• Program managed a number of large scale business application cloud and SaaS based service implementations. platforms implemented include large scale global deployments (Agency Mgt, CRM, Data Analytic, Data Warehouse, ERP) 
• Program managed a number of infrastructure initiatives associated with server consolidation, DataCentre relocation, M&A, call centre, global desktop upgrades (Windows 7, Windows 98) and virtualization.

• Spearheaded multiple IT projects across a diverse range of commercial businesses including banking, optical, funeral, engineering, agriculture, and property services. Projects included Y2K, ERP, EAI, CRM, DataCentre consolidation, M&A, network and server consolidation exercises 
• Performed IT team leadership role managing 20 people supporting diverse technology platforms including AS400, UNIX, Solaris and Wintel across 4 locations in EMEA

An Advanced Certificate in Managing IT was also attained when completing the first year of the Masters Degree

English Language, Mathematics, Computer Studies, Social Studies, History (O Level - Pass)