Marsh & McLennan Companies, Inc. (Global Organization >50,000 Employees)
CIO (Marsh Subsidiary : Victor Insurance) - Global
- Lead the transformation of Marsh, Victor IT and partner with global business exec to build a world-class IT organization and ensure evolution of the technology landscape is in line with regional and global business goals
- Working with business exec team establish long-term strategic operating vision for Operations and Technology, including the development and management of targeted centers of excellence for operational effectiveness and IT
- Established strong partner relationship with C-Suite Executive Groups representatives across the Victor and Broader Marsh Corporation
- Oversees all technology aspects of technology support, data and digital programs in partnership with business product owners and stakeholders, utilizing the most appropriate technology platforms to support key business strategies
- Developed Digital and data driven Risk Management solutions for clients and using best-in-class technology to distribute specialty P&C insurance through a vast network of carriers, agents, end insured and brokers. Real-time Digital engagement.
- Delivered Market leading Insurance digital product portals for P&C MGA/MGU and H&B Insurance segments:
- V Squared - www.victorinsuranceus.com/vsquared/
- V+ - www.vplus.ca.victorinsurance.com/
- Implemented award winning technology platform in support of the first-ever retail property insurance solution backed by alternative capital. Alternus
- Delivered Property lines Lloyds 2288 syndicate facility across 4 countries
- Established unique Digital API carrier exchange for efficient and automated placement and policy servicing
- Delivered Market leading Insurance digital product portals for P&C MGA/MGU and H&B Insurance segments:
- Modernize and rationalize the technology landscape globally. Transitioned services to SaaS, IaaS and off premise cloud solutions (AWS and Azure)
- Led IT Agile application development and support activities including developing IT strategies and roadmaps, implementing projects, and ensuring systems availability and ongoing applications health
- Identified and implemented opportunities for the cost-effective investment of IT resources, including staffing, sourcing, new technology acquisitions, and vendor maintenance spend. Implemented mixed offshore/onshore managed service development support model
- Developed, tracked, and controlled operating (OPEX) and capital (CAPEX) budgets in partnership with finance functions
- Implemented a number of corporate Insurance/MGA/Broking business go-to-market P&C/Commercial insurance products/platforms utilizing in house custom and best of breed platforms (Duckcreek, CCS, Vertafore, AMS, Nexsure, Applied Systems). On premise and cloud mix. Full Insurance lifecycle solutions (Placement, Policy, claims, Fiduciary, data and reporting)
- Implemented a number of corporate backoffice and workflow solutions (Sharepoint, Salesforce, Documentum, Opentext, Oracle GL/PL)
- Ensured business IT compliance to Market and carrier regulatory compliance and information security standards (NYDFS, CCPA, HIPAA PCI-DSS)
- Ensured service stability and Production continuity for over 200 business applications globally
- Implemented CI/CD application deployment framework
- Implemented no/code low platform (Unqork)