Brian Dsouza

Brian Dsouza

Skills

Skills

Micros

Communication

Opera

MS Office

Work History

Work History
Dec 2011 - Present

Restaurant Manager

Sheraton Jumeirah Beach Resort

Responsibilities

• Responsible for business performance of the restaurant.• Analyzing and planning restaurant sales levels and profitability.• Organizing marketing activities, such as promotional events and      discount  schemes.• Preparing the report at the end of the shift, including staff control, food control  and sales.• Setting budget and discussing with the head of the department.• Planing and coordinating menus.• Coordinating the entire operation of the restaurant during    scheduled shifts.• Managing staff and providing them with feedback.• Ensuring that all the associates adhere to the companies uniform and standards.• Organizing and supervising the shifts of kitchen, waiting and cleaning staff.• Maintaining high standards of quality control, hygiene, and health safety.• checking stock levels and ordering according to the operations requirement.• Helping in any area of the restaurant when circumstances dictate.• Prepare and coordinates the periodical performance reviews of the associates.

Mar 2005 - Present

Industrial Training

Fariyas Holiday Resort

In Fariyas Holiday Resort I did my industrial training in all the department, Kitchen, F&B,House Keeping, Front Office and Stewarding, to learn the basic information about the hoteloperation.

Jan 2004 - Present

Industrial Training

Majorda Beach Resort

Majorda Beach Resort I had full time training in food and beveragedepartment, specially restaurants, room service, pool bar, banqueting and bars.

Jun 2006 - Mar 2007

Waiter to Captain (Room Service)

Al Murooj Rotana

Responsibilities

  • Prepare tables for meals, including the complete set up of linens, silverware and glassware.
  • Perform light food preparation duties including bread, salad preparation, appetizers and desert presentation.
  • Greet guests in a professional manner and provide education about the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods.
  • Inform customers of daily specials.
  • Check food and beverages for quality and presentation before serving to guest.
  • Serve food and beverage to guests.
  • Receive guest payments and process transactions.
  • Clear and clean tables promptly according to proper sanitation standards.
  • Complete side duties as required including, polishing silverware, restaurant set up & filling condiments.

Education

Education
Jun 2002 - Apr 2006

Bachelor Of Hotel Management ( 4 Years Degree)

Shrinivas Collage Of Hotel Management

While hotel Management Degree I learned about, F&B Management , Kitchen Operations,House Keeping Operation ,Front Office Management, Behavior Of Human Resource, F&Bmarketing and strategy, Financial Management, Hygiene and nutrition, Basic of maintenanceDepartment and ethics and Law.

Jun 2000 - Apr 2002

Pompei Pre-University

I did my Pre-University In commerce, Business Studies, History and accounting.

Certifications

Certifications

Best Employee of the Year

Sheraton Jumeirah Beach Resort

Basic Food and Hygiene Training

Sheraton Jumeirah Beach Resort

Emerging Trends In Tourism

Srinivas College of Hotel Management

Train The Trainer

Sheraton Jumeirah Beach Resort

Service Culture Transformation

Sheraton Jumeirah Beach Resort

Appreciation of Service Award

Sheraton Jumeirah Beach Resort

Patron Master Class

The Patron Spirit Company

Master of Mellowing

Jack Daniel's

Chaine des Rotisseurs, Diner Amical

Al Murooj Rotana

PIC-Person in Charge Middle East and Asia

Highfield Awarding Body for Compliance

MDP-Management Development Program

Sheraton Jumeirah Beach Resort

HR Academy Behavioural Interviewing

Sheraton Jumeirah Beach resort

F&B Academy Training

Starwood Hotels and resorts Worldwide