• Demonstrates a keen ability to analyze and interpret complex information
  • Exhibits proficiency in translating individual needs into creative, responsive, and concrete solutions
  • Thrives in both independent operations and team dynamics to build alliances
  • Consistently engages in cross-functional activities to broaden intellectual assets
  • Focuses on profitability and identifies/capitalizes on opportunities to streamline operations
  • Professional, persistent and pragmatic
  • Presents an extensive knowledge of pipeline operations, hazard analysis, and remediation methodologies.

Professional experience

Work History

Operations and Maintenance

Apr 2011 - Present
Dixie Pipeline Company LLC

Job plan creation on small and large scale maintenance projects on Dixie Pipeline assets between White Plains, GA and Apex, NC. This process involves scope and objective development, project scheduling, review of applicable safe work practices and regulatory compliance (DOT, PHMSA, OHSA), permit issuance, technical resource acquisitions (vetting, logistics and scheduling), detailed procedure production (in compliance with applicable Enterprise Products policies and procedures), plan distribution, project execution, and pre/post project reviews with affected stakeholders.

Inspect, assess and plan remediation on identified pipeline anomalies

Monitor and direct contracting crews in coordination with the Asset Integrity Group for inline inspection runs, coordinate with AIG on post analysis actions.

Attend GA, SC and NC utility coordination committee meetings and local emergency planning meetings as a representative of Dixie Pipeline Company.

Actively participate in the training and education of emergency response personnel on reacting to a Dixie Pipeline related event.

Coordinate with EPCO land management group and designated land liaison to effectively and efficiently resolve any land related disputes as they relate to Dixie Pipeline operational activities.

Coordinate with EPCO environmental group to ensure necessary permitting is acquired prior to project initiation in any environmentally sensitive areas. This involves reviewing the Army Corp or engineering's design proposals and determining whether our contractors can comply with supplied specifications.

Coordinate with the Dixie Pipeline Company's engineering group on design proposals and component specifications and follow up with suppliers on production and delivery expectations.

Review historical project expenditures and complete forecasting analysis based on planned activities and supply output on demand.

Utility Technician

2011 - 2013
Dixie Pipeline Company

Locate the DPC asset as needed and monitor and direct contractors on excavations and line crossings.

Conduct routine inspections of the DPC ROW to ensure unauthorized excavations are mitigated.

Coordinate with aerial patrol to address encroaching landowners, contractors and federal agencies who may be working within the DPC ROW without consent and notify appropriate parties of state and federal laws pertaining to unauthorized digging.

Primary representative of DPC in all GA and SC Utility Coordinating Committee Meetings. Attend, participate and promote awareness in damage prevention meetings.

Interact with landowners, contractors and federal agencies on issues pertaining to the DPC asset and ROW.

Analyze product to ensure it meets spec by using the following testing methods(Specific Gravity, Vapor Pressure, Copper Strip Test, COS Test, and Volatility.) M

onitor terminal equipment during operational activities to ensure that abnormal operating conditions are mitigated.

Gather and organize measurement data, including meter counts, and mercaptan inventory and utilize the appropriate software to analyze the output.

Develop work permits for company and contract personnel working at local facilities and convey relevant information to all operational stakeholders.

Business Systems Analyst, Information Systems

2008 - 2011
Blue Cross and Blue Shield of SC

Maintained the Membership and Billing ticket management system built on an MS Access platform using Visual Basic and mainframe emulation software(IBM Reflections).

Led and designed a major effort to convert two large scale legacy ticket tracking systems into a single modular entity to maximize process efficiency and expand reporting capabilities which involved writing/modifying/testing complex conversion logic to ensure adherence to requirement specifications-concurrently accessed by 50+ end users.

Devised the methodology to complete a comprehensive comparative analysis between the legacy system and the new system output to authenticate data integrity.

Coordinated and developed pre/post conversion reconciliation reports to mitigate data attrition.

Co-developed the test scripts used in post conversion to test full system functionality.

Gathered business requirements for reporting from senior level management and developed content rich reports based on their specifications.

Co-developed ticket management system training documentation for all end users Presented a comprehensive overview of the new ticket management system to senior level management Identified business objectives, business workflows, screen/entry workflows, etc., for projects and change requests to ensure full functionality of software for client accounts.

Worked with the support of the design analysts and other critical IS development personnel to provide assistance in the resolution of the post-implementation ticket logs that were within the scope of production support.

Trained application development staff, customers and other technical personnel on systemic changes to BCBSSC Commercial System Applications.

Built durable and sustainable relationships with internal associates and our external customers to synchronize business objectives and preserve long-term strategic goals.

Accounting Associate

2001 - 2008
Blue Cross and Blue Shield of SC

Conducted daily assessments of workflow processes and procedures to isolate operational inefficiencies and identify methodologies to automate or enhance services.

Completed research to initiate and coordinate activities required in resolving customer issues in an accurate, prompt and courteous manner.

Assisted department management in the identification and resolution of system related problems and communicated procedural and system changes to finance staff.

Developed and tested software applications to expedite account reconciliation and eliminate human error.

Crossed-trained associates on various duties to ensure departmental standards were compliant with contractual obligations.




Sep 2014 - Sep 2014
National Welding School

Certified Pipeline Welding Inspector



Bachelor of Science

2003 - 2008
Southern Wesley University Central, SC

Pursuit of Transfer to 4YR Institution

1999 - 2002
Midlands Technical College