Download PDF

Objective   

Seeking a position as a Security Guard.  Thorough understanding of providing surveillance and security services to clients.


KEY STRENGTHS

Working knowledge of patrolling industrial, commercial and personal properties

Proficient in comprehending the mechanics of different types of alarms

Competent at performing investigations on suspected activities

Exceptional comprehension of keeping records and logs


SPECIAL KNOWLEDGE

Security cameras and alarms

Diplomatically dealing with the public

Identifying potential suspects

Responding emergencies

Performing rounds and inspections

Log book maintenance and reporting

ADDITIONAL CAPABILITIES   

Able to effectively manage difficult situations and people due to a background in customer
service and legal collections.

Proficient computer knowledge including MS Word.

Education & Licensure   

2015Present

New York State Licensed Security Guard

Alliance Group Affiliates 
2006

Connecticut School of Broadcasting 

Extensive, specialized training in Radio and Television Broadcasting. Curriculum included announcing, commercial production, and copy writing, as well as, proven techniques in news and sports delivery.


1998

High School Diploma

Plainedge High School
1999Present

Current New York State Driver's License

Certifications   

2015Present

NSC First Aid

National Safety Council

Adult, Child, Infant CPR & AED

2015Present

NSC CPR

National Safety Council

Adult, Child, Infant CPR & AED

Work History   

Feb 2017Present

Security Officer

Maximum Security

Building access control while conducting non patterned foot patrol.  Maintained security logs, guarded tenants property, guided visitors to their guests and checked for safety issues.

Dec 2017Present

Customer Service Representative

Stop and Shop

Respond to customer inquiries by understanding situation; reviewing previous issues and responses; gathering and researching information; assembling and forwarding data; verifying customer's  understanding of solution. Assist customers with Western Union, New York State Lotto and grocery transactions. Delegate responsibilities to associates when customers need assistance.

Apr 2016Sept 2016

Security Officer

Allied Barton

Ensured the safety of the public and provided customer service in a professional manner. Conducted foot patrol, checked for safety concerns, escorted guests throughout premises, maintained safety logs, guarded equipment, and oversaw an active constructive site ensuring safety measures were maintained and all outside contractors were accounted for at all times.

Feb 2015Jan 2016

Customer Service Representative

Stop and Shop

Respond to customer inquiries by understanding situation; reviewing previous issues and responses; gathering and researching information; assembling and forwarding data; verifying customer's  understanding of solution. Assist customers with Western Union, New York State Lotto and grocery transactions. Delegate responsibilities to associates when customers need assistance.

Sep 2008Dec 2008

Customer Service Representative

Cablevision 

Resolved billing inquiries, disputes, handled payments, change of service requests, and general technical problems through troubleshooting support. Provided professional, courteous, and responsive service to customers.

Sep 2007Dec 2007

Customer Service Representative

Apple Bank for Saving

Provided customer with daily service information. Sold products to clients through the telephone and email. Resolved customers' technical financial issues related to various accounts.

Professional References   

Fred Myers - Stop and Shop Manager

631-351-8356


Patty Dacunto -Stop and Shop Bakery Associate

631-351-8356


Rose Barbero - Stop and Shop Bookkeeper

(516) 903-6239