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Summary

I have 10 years of expertise integrating multiple facets of Operations and Marketing, earning a reputation as the “go-to” guy for unpredictable results. By discovering common ground, honoring cultural nuances, anticipating what’s coming next, and charting a detailed course without barriers, I’ve produced results that are now being duplicated in other business units across the country.

My focus is on three factors—visibility, scalability and sustainability. I never tire of making a difference for individuals, organizations and communities at-large, the kind that leaves a legacy for others to build upon. If your organization is looking for an unparalleled combination of passionate leadership and inventive solutions fostering operational growth, let’s have a conversation about how my skill set can help you achieve uncommon results.

 

► Expansive Revenue Generation

► Broad Executive Leadership

► Inventive Solutions and Approach

 

Key Skills:

 

Solid business ethics ◆ Transfer of knowledge ◆ Trusted advisor and consensus builder ◆ Media presence ◆ Confident public speaker ◆ Human resource functions ◆ Contractor management ◆ Continuous performance improvement ◆ Decisive tactician ◆ Multi-site operations ◆ International exposure ◆ Keen eye on allocation of resources

 

Education

M.B.A.

Baker University

B.S. in International Business

Northwest Missouri State University

Work experience

20142016

Director of Divisional Resources

The Salvation Army Kansas and Western Missouri Division

■ Promoted to guide 30+ staff members and 500+ volunteers in five cities statewide, fulfilling four departmental functions and a $3.5M budget.
■ Instrumental in forging a strategic community partnership, generating a new revenue stream of $70K.
■ Enlisted community partners to drive social media results, increasing engagement by 2333% in two months.
■ Devised a multi-faceted approach for evaluating proposed vendors based on ROI, customization, and client engagement.
■ Elevated revenue by 25% for one program through traditional media strategies.
■ Initiated a monthly planning process for revenue goals, holding staff accountable for cultivating relationships as well as the bottom line.

20112014

Director of Development The Salvation Army

The Salvation Army

■ Directed key components of an $8M operating budget.
■ Launched an inaugural signature celebrity fundraising strategy raising $55K in 3 hours.
■ Applied online technology to long time programming for over 70 companies, preserving over 9K clients, soliciting $30K of in-kind services.
■ Resolved a rift between one organization and a multi-billion dollar corporate partner, salvaging a 50-year perpetual program.
■ Personally recruited 10 business and community leaders to serve as advisory board members for one organization.
■ Requested by peers to assume executive board leadership role within six months of membership.
■ Chosen to lead a workshop detailing the use of innovative technology to achieve revenue goals.
■ Enlisted multi-generational professionals to host a signature event, yielding 15K items for local food pantries.
■ Piloted online customer engagement, generating incremental revenue of $72K.

20062011

Director of Service Extension

The Salvation Army

■ Expanded service offerings to a regional level, growing the department bottom line from $800K to $1.7M, setting up subsequent growth to $3.5M.
■ Personally accountable for amplifying business revenue of $1.8M.
■ Facilitated an 11-state gathering of service staff to foster professional development and process standardization.
■ Introduced a needs assessment in each local service community, prompting dialog with business owners, elected officials and competitors.

Skills

Critical Thinking
Needs Assessment
Team Approach
Customer Experience
Financial and Budget Analysis
Fortune 1000 Savvy
Strategic Thinker
Cultural Sensitivity