Brian Needles

Brian Needles

PROFESSIONAL SUMMARY                                                                                      I Am An Energetic Self Starter Who Is Creative And Can Work Independently Or With A Team. I’m Enthusiastic When It Comes To Work And I Can Maintain A Positive Attitude Under Changing Work Circumstances. I Have 33 Years Of Good Work Ethics And Customer Service That Makes Long-term Relationships With Customers Possible.

PROFESSIONAL SKILLS

Skills
  • Time management and,organizational skills
  • Strong communication and listening skills
  • Detail oriented
  • Adaptive team player
  • Creative problem solver
  • Retail Sales
  • Creative in conflict resolution
  • Knowledge in computer use
  • Energetic and goal oriented attitude
  • Employee training and development
  • Maintained company and employee records
  • Inventory control familiarity
  • Opening/closing procedures
  • Telephone inquiries skills
  • Ensured customer satisfaction

PROFESSIONAL EXPERIENCE

Work History

Self  Employed/Various Companies

Jul 1992 - Aug 2007

Mechanic

  • Advised customers regarding vehicle issues and potential repair
  • Knowledgeable with a variety of power and hand tools
  • Examined vehicles to determine the damage or malfunctions
  • Repaired and replaced suspension, steering, brake, heating, cooling, electrical, ignition, and fuel system components
  • Worked on a variety of vehicles including cars, trucks, tractors, farm equipment, small engines, and aircraft
  • Organized work records and filed reports.
  • Welding
  • Contributed to repeat and referral business by using strong customer service and problem solving skills.

Harris Hardwoods

Feb 2004 - May 2004

Equipment Operator

  • Operated industrial wood working machines

Self-Employed

Jan 1998 - Aug 2007

Rancher/Farmer

  • Performed all aspects of raising and breeding cattle
  • Operated and maintained tractors, skid steers, and farm equipment
  • Assisted veterinarians in examining animals.

Courtney Truck Service

Jun 1991 - Jul 1992

Heavy line Mechanic

  • Specialized in engine rebuilding, repair, and replacement
  • Transmission and differential repair and replacement
  • Guided mechanics with decisions concerning repair and replacement of parts
  • Repaired and replaced belts, hoses and steering systems
  • Repaired and replaced radiators and water pumps
  • Welding

Jiffy Lube

Apr 1987 - Jul 1989

Assistant Manager

  • Completed oil change services
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges, and trained staff accordingly
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

PROFESSIONAL COURSES

Education

Lake Area Technical Institute

Sep 1989 - May 1991

FAA Airframe and Powerplant Mechanic Certification

  • Student Ambassador
  • 3.86 GPA

PROFESSIONAL SERVICES OFFERED

  • I have a courtious demenor and i can resolve customer issues and maintain customer satisfaction.
  • Greet customers upon entrance.
  • Assist customers over the phone regarding store operations, products, promotions, and orders.
  • A friendly smile.
  • Exceptional Customer Service.