Executive Assistant (Marketing and Production Assistant)
Executive Assistant Texas Executive Assistant to the CEO and VP of Marketing, utilizing a high degree of confidentiality; began as Product Coordinator for two new insurance programs, implementing procedures, standards, reporting measures, and data tracking methods for new business, eventually taking on responsibilities for existing insurance programs and managing office functions to support a staff of twelve Field Sales Reps. Provided extensive customer service, wide range of high quality administrative support, and emergency problem solving for over 1, 300 key accounts, while supporting sales and management within all areas of business. Handled accounts receivable, processed all net ratio reports for agents, tracked and processed all commissions for agents, working closely with accounting to reconcile and provide payments to clients in a timely manner. Implemented company database to track existing client and policy data and in order to meet growing business demands so as to effectively and efficiently manage insurance policies, renewals and manage master files company wide. Built a strong foundation for client loyalty through interpersonal relations, providing quality service, setting high standards and by offering hands-on administrative support. Operate computer and specialized office equipment; used verbal direction and personal knowledge of established policies to compose, prepare, transcribe, type, edit, and distribute correspondence, reports, agendas and meeting minutes. Provide administrative/secretarial support such as answering telephones, assisting visitors; sort, review, screen and distribute incoming and outgoing mail; prepare, and ensure timely responses to a variety of routine inquiries..