Brenda Padilla

As a teller at Wells Fargo I do day to day transactions such as deposits, withdrawals, transfers, payments, as well as meeting sales and customer experience goals. I am also in charge of cash optimization for the main vault. This includes keeping a balanced amount of cash in the main vault for the store at all times, buying and selling to the reserve as necessary. I have also been chosen as a mentor to train new tellers coming onto the team. 

Some achievements and recognitions include: 

• Ranked #2 teller in the district in sales and customer service for 2013 to date (December)
• Stellar Teller award 12 consecutive months
• Searching for STARS recognition award
• Gold bonus 2 quarters in 2013
• Silver bonus 2 quarters in 2013
• Cash optimization for branch was taken from 'red' to 'green' standing

Worked alongside students to make sure foods were kept at a healthy temperature and maintained all compartments stocked at all times. 

I began canvassing with the non-profit organization to increase voting rates among minorities and young adults in the Northern Virginia area. When we were not canvassing we held workshops to help people eligible for American citizenship to apply and ensure a more smooth process. After working with them for quite some time, I was invited to be the junior member on their board and having an input as a young adult in the area. Voted on basis of funding and grants that we accepted as well as the structure of future canvassing. 

Small family business composed of restaurant and two catering trucks. Helped run the cash register, order products, and hire dependable staff. Worked remotely part of my time there and relied heavily on technology to get tasks such as payroll, product ordering, and marketing completed efficiently and effectively.