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Summary

Driven Customer Service Representative with over 10 years experience in both retail and call center environments

Work experience

Jun 2015Sep 2015

Housekeeper

Resort Realty

Cleaned and prepared Beach rental properties for incoming guests

Apr 2015Jun 2015

Remodel Associate

Walmart

Helped to remodel store by setting up merchandise displays, cleaning store and assisting guest with any shopping needs

Jan 2011Jul 2013

Customer Service Representative

Convergys

Answered inbound calls for patients wanting to refill mail order prescriptions, kept precise notes on each patient call, contacted Doctors to assist with patient refills, trouble-shooting any issues patients had with receiving their refills

Nov 2009Dec 2010

Customer Service Representive

West

Answered inbound calls for customers having technical issues with their cell phones, assisted customers with paying their bills, kept precise notes on each customers call, provided the best customer service experience for each customer 

Education

Sep 1980Jun 1982

High School Diploma

Menchville High School