Brenda Wilkins

Customer Service Representative


Driven Customer Service Representative with over 10 years experience in both retail and call center environments

Work experience

Work experience


Jun 2015 - Sep 2015
Resort Realty

Cleaned and prepared Beach rental properties for incoming guests

Remodel Associate

Apr 2015 - Jun 2015

Helped to remodel store by setting up merchandise displays, cleaning store and assisting guest with any shopping needs

Customer Service Representative

Jan 2011 - Jul 2013

Answered inbound calls for patients wanting to refill mail order prescriptions, kept precise notes on each patient call, contacted Doctors to assist with patient refills, trouble-shooting any issues patients had with receiving their refills

Customer Service Representive

Nov 2009 - Dec 2010

Answered inbound calls for customers having technical issues with their cell phones, assisted customers with paying their bills, kept precise notes on each customers call, provided the best customer service experience for each customer 



High School Diploma

Sep 1980 - Jun 1982
Menchville High School