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Work History

July 2016Present

Health Specialist - Community Relations

Chiropractic Memphis - Collierville, TN

Provide excellent customer service
Promote services and products offered by the clinic.
Teach health education and exercise classes.
Plan and execute promotional events.
Weight management coaching.
Manage contact lists and email campaigns.

Aug 2015July 2016

Front Desk Receptionist/Weight Loss Coach

Hoogeveen Health Center - Frisco, TX

Provide excellent customer service in office and on the telephones.
Manage office schedule, booking appointments, referrals, and patient financial accounts.
Manage end of day, week, and monthly, and annual reports.
Track marketing statistics.
Manage social media pages and email marketing campaigns.
Weight Loss Coach - NutriMost system.
NutriMost  program and supplement sales.

Oct 2012Jan 2014

Volunteer Site Coordinator

Bountiful Baskets - bountifulbaskets.org

Obtained training, at my expense, to open and manage a local food co-op site bountifulbaskets.org.
Approached potential site hosts and presented my proposal to use their facility for our co-op site.
Negotiated terms with potential site hosts to achieve a mutual positive agreement.
Acquired all necessary equipment to run the site.
Recruited other volunteers to train to help manage the site.
Managed a team of 7-20 volunteers.
Demonstrated superb customer service at all times.
Detail oriented when processing and managing paperwork and truck deliveries.
Demonstrated flexibility and problem solving when presented with a shortage or substitution.
Managed the distribution of baskets.
Maintained the host site to cleanliness standards set in our agreement.

Sep 2013Dec 2013

Home Care Provider

Lisa Loader - Betty Sprague

Home care and companionship for the elderly mother (Betty Sprague) of Lisa Loader. Preparing meals and house keeping.
Running errands and escorting her mother to doctors appointments.
Companionship and help in managing personal affairs.

May 2004May 2005

Orthodontic Assistant - Supplies Manager

Redrock Orthodontics - Spanish Fork, UT

Responsible for taking preliminary records such as: x-rays, impressions, impression castings, wax bites and photos.
Assisted Doctor with placement of braces.
Instructed patients on dental hygiene and care of their braces and appliances.
Managed supply inventory, maintenance of instruments, and patient records.
Provided thorough, courteous care to all patients and their parents.
Maintained equipment, operatories, and instruments according to OSHA regulations. Maintained patient records according to HIPAA.

May 2003May 2004

Office Manager - Orthodontic Assistant

Holdaway Orthodontics - Provo, UT

Managed office accounts payable/receivable/billing and insurance.
Managed office/lab/operatory supply inventories.
Provided friendly and thorough professional service.
Negotiated contract terms with patients and their families.
Responsible for taking preliminary records such as: x-rays, impressions, impression castings, wax bites, and photos.
Assisted Doctor with placement of braces.
Instructed patients on dental hygiene and care of their braces and appliances.
Maintained equipment, operatories, and instruments according to OSHA regulations. Maintained patient records according to HIPAA.

Mar 2001May 2003

Orthodontic Assistant

Utah Othodontics - Salt Lake City, UT

Responsible for taking preliminary records such as: x-rays, impressions, impression castings, wax bites, and photos.
Assisted Doctor with placement of braces.
Instructed patients on dental hygiene and care of their braces and appliances.
Maintained equipment, operatories, and instruments according to OSHA regulations. Maintained patient records according to HIPAA.

Education

2015Present

Member of The Golden Key International Honor Society

Ashford University

Member of the Ashford University Chapter of the Golden Key International Honor Society
(Induction Date: April 13, 2015)

20142016

Bachelor's Degree

Ashford University

October 2016
GPA 3.76

19951996

Certified Medical Assistant

Provo College-Provo

Graduated 1996
Cum GPA 4.0

Skills

Self-management

I work hard to always use my time productively and efficiently.  I prioritize tasks that are assigned to me to meet the deadlines associated with each one.  I enjoy working as a team towards a common goal and take pride in doing my part to achieve that goal.

Time Management

When there is downtime, I look for tasks to complete that will help our team work more efficiently and smoothly, especially when we experience peak times.  I believe it is very important to always meet your obligations in a timely manner.   I am prompt when meeting my appointments.

Leadership

I have the ability to collaborate, cooperate, accept feedback and engage with team members to build a strong team.  I look for each member's strengths and make assignments most compatible with those strengths.  When I was volunteering as a site coordinator for Bountiful Baskets, I made sure to get my volunteer's feedback when looking to make improvements, then make a plan based upon co-op  policies and their suggestions.  We came up with a plan  which enabled us to have some of the fastest distribution times in our area.

Management

I enjoy managing small teams.  I love helping build rapport among my coworkers to foster an energetic and synergistic working environment.  I am open to suggestions to problem solve where necessary.   I try to make sure that each of my team members knows they are valued and their input is necessary to complete our tasks to the best of our ability.

Fitness Training

I became involved in personal training after I was able to lose 80 lbs and get in the best shape of my life.  My enthusiasm from my own personal weight loss experience motivated me to earn my certification to help others achieve good health and fitness.  I love challenging myself and others to continue to reach for new goals and to be a little better each day.

Certifications

Sept 2016Sept 2018

Certified Fitness Trainer

American Council on Exercise (ACE)

Certified Fitness Trainer - Personal Trainer
Weight Management Specialist

Sept 2016Sept 2018

CPR/AED Certified

CPRToday! Inc. 

CPR/AED Certified