Work History

Work History
Sep 2012 - Feb 2013

Temp; Virtual Business Office Associate

People 2.0 Inc dba Recruiting Solutions

Healthcare Industry Advisory

  • AetnaTM, Benefits Review Specialist, Healthcare Reform Act, reviewed appropriate company files and documentation to determine specific coverage provided by the policy and plan audit strategy. Audited policyholder documents to verify correctness of coverage exposures and classifications as they applied to the policy and insure conformity.

Tax

  • International Assignment Services, Tax Administrative Specialist, responsible for thorough client communications, conflict resolution, escalation and routing of inquiries. Functioned as the primary point of contact in the resolution, escalation and routing of inquiries. Maintained thorough understanding of company capabilities and service, with the ability to effectively communicate all offerings to the client.
Jun 2011 - Sep 2012

Communications Consultant, Sales Manager

Sprint Nextel, Inc.

Top Performer

  • Exceeded sales quotas on a consistent month-over-month basis including new activations and accessory revenue by sales conversion rates; established strong account customer base of individual liable and corporate liable accounts.

Sales Increases

  • Increased sales month-over-month by leveraging reference able accounts to build credibility and introducing new sales tools and marketing collateral.

New Account Development

  • Opened the market ahead of the competition, persuasively overcoming customers' concerns about product viability through combination of techniques that included product demonstrations, a strong guarantee, and referral lead generation.

Sales & Marketing Presentations

  • Created marketing presentations and product demo for multiple potential customers at events including public sector; developed highly effective sales approach that emphasizes personal service, consumer education, and relationship building.

Customer Loyalty & Retention

  • Produced 60% of all new business in through referrals. Fostered excellent relationships and referrals by building trust and rapport with customers.

Team Leadership

  • Independently opened and closed store, maintained sales records, and performed banking functions and evening deposits. Assisted in scheduling sales associates and determining goals for counter and sales associates. Assisted with initiating and executing special events.
2008 - 2010

Certified Pharmacy Technician

Palmetto Rx Solutions, Inc.

Prescription Fulfillment

  • Prepared and produced medicine on time prescriptions; by efficient data entry, insurance billing and payment reconciliation, patient and prescriber relationships, while complying with laws and regulations.

Inventory Management

  • Managed all aspects of inventory from start to finish; projects included new ordering medication and supplies for fulfillment of upcoming prescriptions, durable medical equipment and office supplies.

Efficiency Improvement

  • Established recommended systems, technologies, and processes to maximize efficiency and productivity. Enhanced company image through highly professional customer and physician communications and interactions.