Global Operations & Revenue Executive with 20 years of International Hotel / Cruise, Tourism, Gaming, Spa & Entertainment experience. Proficient in driving Cultural Transformation, while accelerating Revenue performance & elevating Guest Experience.
Currently SVP & Chief Revenue Officer, Onboard Revenue Operations for MSC Cruises, leading Global Teams responsible for over $1 Billion in Revenue, directing product & pricing strategy for all Gaming, Retail, Dining, Spa, Bar and Other Entertainment experiences.
Prior President & CEO of the largest Tour and Transportation company in Hawaii. Past Executive-level posts with organizations including: Virgin, Royal Caribbean International, Gray Line Tours & Norwegian Cruise Line.
Public, Private and Start-up experience. MBA from Top-5 Public University, with Degrees in Finance and Business Administration.