Global Operations Leader with 20 years of International Cruise, Hotel, Tourism, Gaming & Entertainment experience. Proficient in leading cultural transformation while accelerating Revenues & elevating Guest Experience. Prior President & CEO of the largest Tour and Transportation company in Hawaii. Currently SVP & Chief Revenue Officer, Onboard Revenue at MSC Cruises.
Public, Private and Start-up experience, including prior Executive-level posts with Virgin, Gray Line, Royal Caribbean International & Norwegian Cruise Line. Cross-functional experience leading international teams globally, with over $1 BILLION in P&L accountability. MBA from Top-5 Public University.