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Executive Summary

Driven by a passion for innovation and challenging the status-quo, Brandon is a dynamic leader with an uncommon background spanning Senior roles in Revenue & Operations, Analytics & Strategy, Finance & Continuous Improvement. With prior oversight for 400+ team members & full P&L accountability as Managing Director of Polynesian Adventure Tours, the largest Tour and Transportation company in Hawaii, Brandon is currently Head of Revenue Optimization for Royal Caribbean Cruise Line.

During his professional career, Brandon has been consistently recruited to lead multiple, incredibly diverse positions over his decade + in the Travel & Hospitality industry.  With prior analytic oversight for 15,000+ employees & $1B in revenues & costs - overseeing business units worldwide - Brandon has played in integral part in the roll-out of countless initiatives and programs which aided Norwegian Cruise Line in its largest confirmed growth period during the company’s nearly 50 year history.  More recently, he was recruited to create the Finance & Accounting Organization for Richard Branson's latest startup with Virgin.

When Managing Director of Norwegian's Hawaiian Subsidiaries, Brandon had full P&L accountability & led an organization that produced exponential growth during his tenure, far outpacing published rates of analogous tourism in Hawaii.  In recent years, Brandon also led the efforts in creating Norwegian’s first Continuous Improvement program, ultimately leading to an entirely new division for the organization which focuses on Lean / Six Sigma  (or ‘Kaizen’) Training initiatives.

Academically, Brandon has acquired a Masters of Business Administration, and a Bachelor of Science in Finance, both from the University of Florida. 

Work History

20162017

Head, Revenue Optimization

Royal Caribbean Cruise Line
  • Reporting to the SVP of Operations, recruited to grow nearly $1B in Revenues for 25 business units globally

  • Overhauled Analytic Reporting for all Revenue Areas; leveraging data from our Data Warehouse, created 6-10 KPIs for every operational area, and instituted weekly reviews to ensure growth and bottom-line results were being achieved (vis-à-vis plan and prior year)

  • Consistently researched and found new revenue opportunities for the brand; negotiated multiple contracts which were accretive to revenue and overall brand loyalty

  • Notable Achievements:

    • Identified a massive opportunity for pre & post-vacation revenue; sourced a partner to create an online eCommerce platform selling Branded Logo-merchandise to guests globally. With only 3 months of research and negotiation, added between $3-5M annually to the organization’s bottom-line.
    • Instituted a new per-person/per-day Pricing Strategy to drive declining Photo Revenue; test results from 3 Business Units yielded a 360% increase in units sold, and average growth of 252% in Revenue. Prompted immediate roll-out to all BUs globally.
    • Worked with the Beverage Operations team to outline an inventory management opportunity, instituting new operating procedures for inventory management fleet-wide. After roll-out, the initiative will reduce 2-3% of inventory cost for Liquor and Wine annually, saving the company an estimated $4M in the first year alone.
    20152016

    Acting-CFO / Director, Financial Planning and Analysis

    Virgin 
    • Reporting to the CEO and CCO, recruited to create & lead the Finance & Accounting Organization at Virgin Voyagesthe newest Virgin startup from Sir Richard Branson and Bain Capital.
    • Tasked with building all Financial modeling, systems, procedures and infrastructure from the ground up.
    • Responsible for spearheading all financial forecasting, strategic and capital planning.
    • Provided direction and support through detailed revenue / cost analyses,  contract review & evaluation, and by ensuring that company accounting procedures / reporting conform to generally accepted accounting principles.
    • Notable Achievements:
      • Led all financial forecasting and planning processes including development of the long-term G&A plan, annual operating & revenue plan, quarterly revised estimates, monthly updates, and various pacing schedules.
      • Constructed countless financial procedures, forms, and fiscal models to serve as the structural bedrock for Finance, Legal, Human Resources, Accounting and Other areas. 
    20122015

    Managing Director / VP, Hawaiian Subsidiaries

    Polynesian Adventure Tours / Norwegian Cruise Line
    • Reporting to the CEO and CAO, chosen to lead Norwegian’s Subsidiaries in Honolulu, HI, including the largest Tour & Transportation Provider in state, and the largest Luau on Kauai.
    • Negotiated all contracts, and established countless business development initiatives, which boosted direct business growth by more than 115% annually, and concurrently turned around a failing business unit.
    • Built comprehensive planning models for Annual/Quarterly Budgets, restructured the P&L / Internal Accounting codes for transparency in Revenues & Costs by business unit, and created the organization’s first Employee Engagement committee.
    • Notable Achievements:

      • With one of the primary business units failing upon my entry into the organization - losing roughly $(30k) in EBITDA annually – I had our Sales team prepare an in-depth analysis on the competitive landscape. Aver evaluating, we re-branded the assets & successfully restructured the business unit, creating $280k in positive EBITDA during the first year alone. Through redefining the business proposition, we removed 60% of the unnecessary overhead while providing a commensurate product to guests.
      • Completely rebuilt our direct business strategy, designing a new flagship website and more than 10 supporting microsites to drive product-specific sales; concurrently provided white-label sites for our most valued travel partners.
      • Designed, developed and rolled out a “Premium” option on the most popular product offerings, increasing top-line revenues by 15-20% on each product with zero degradation in demand.
    20112012

    Director, Financial Planning, Analysis & Continuous Improvement

    Norwegian Cruise Line
    • Promoted to lead all Financial and Analytic Functions for Shipboard Operations; directed team of Operational / Analytic Managers responsible for Planning of Revenues & Costs in excess of $1BB.
    • Recruited to create & lead a new Continuous Improvement Division /culture for the organization; built a team to support both corporate and business-unit specific training & transformation company-wide.

     Notable Achievements:

      • Reviewed revenues in the specialty restaurants in order to understand why covers had become stagnant. As a result, created a targeted strategy that resulted in a lift in guest satisfaction scores of 7%, cost savings of $120K annually and incremental gross revenues of $200K.
      • A thorough analysis of the sub-par quarterly dining revenues highlighted the need to create a more flexible pricing model. A result of the analysis prompted a successful 2 month test and subsequent fleet-wide rollout of the new pricing structure which yielded an $0.84 lift in net contribution per guest / per day, a 13% increase in guest satisfaction scores and an increase in overall brand loyalty of 8%.
    20092011

    Manager, Operations Finance and Analysis

    Norwegian Cruise Line

    Responsible for all Financial & Analytic functions supporting the Beverage, Food, Hotel and Entertainment Divisions

    • Managed Capital Planning process, Budgeting & Forecasting for Revenues & Expenditures totaling over $300mm annually, including Operational, Staffing, Revenue, G&A and Capital Funding for 11 Business Units and over 2,000 employees
    • Created Executive Dashboards – including Financial, Customer Satisfaction & Operational metrics
    • Preparation of consolidated reporting packages; presentation & review of financial performance results
    • Generation of numerous Regression, Statistical, Revenue-tracking and KPI models to measure & drive operational performance
    20072009

    Manager, Operations Finance and Inventory Management

    Norwegian Cruise Line

    Manager for all Analytic & Inventory Management functions supporting the Hotel Operations division

    • Budget responsibilities included Payroll, Repair & Maintenance, Other Operating, SG&A and Capital Planning
    • Managed all Ship Operating, Maintenance & Repair and Capital Purchase processes.  Assisted in the development, administration and controls required to maintain the highest standard of quality from all labor, materials and supplies onboard the vessels
    20052007

    Financial Analyst

    Norwegian Cruise Line

    Department lead for all Budgeting and Analytics related to Onboard Revenues at NCL, including new business development, KPI model creation, ROI analysis, and all Forecasting duties for the 15 ship fleet (previously) of NCL, NCL America and Orient Lines cruise brands

    • Responsible for the creation & presentation of Annual Budgets and Quarterly Forecasts, reflecting Gross Revenues totaling over half a billion dollars
    • Involved in the creation and development of the internal Retail operation for the Hawaii-branded vessels. Invested 2 months overseas in the creation of inventory processes, Standard Operating Procedures, inventory categorization & classification, and price-point analyses for the Operation
    20042004

    Manager, Revenue & Internet Services

    Maritime Telecommunications Network

    Shipboard Department Manager for MTN, currently the world’s largest cruising, oil & super yacht maritime telecommunications provider

    Education