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AccomPlishments

  • Central Valley Greatest Loser
  • TV Fitness segment "Fitness Fridays" with KMPH FOX26
  • Part of the Central Valley Health & Nutrition Collaborative
  • Valley Children's Hospital Fitness Trainer
  • Wrote Fitness Articles in Family's First Magazine, Fresno Magazine and Tott's Magazine
  • Ran 12 Marathons, qualified for The Boston Marathon which I ran in 2009

 

Personal Summary

 Winning sales leader with experience driving up revenue and improving overall team performance. Proven ability in meeting and exceeding company revenue goals while maintaining high margins. Highly creative and gifted in motivating people with more then 17 years of management experience. I push brands forward through exceptional customer service. Have a strong product knowledge in the fitness industry, cosmetics and fitness apparel industry. I am a relationship builder, team player, strong believer in making people feel empowered and beautiful inside and out.  My skills include proficiency in all major office production software including Excel, PowerPoint and InDesign.

Work Experience 

STORE MANAGER

LoRNA JANE
nov 2015
  • Increased growth of AVG $ and AUS through use of strong business skills. 
  • Fantastic communication skills with training, coaching and communicating to my team. 
  • Have an eye for detail and making sure nothing gets missed.
  • Strong visual merchandising skills.
  • Highly organized and efficient with time management.
  • Constantly progressing to be better daily and inspiring others around me along the way.
  • Marketing strategies and techniques to promote the business and attract new clients .
  • Love a fast-paced, energetic environment. I am a fast thinker and have amazing follow through.
  • Love the interaction with our customers and helping meet all of their needs. I aim to touch every client's life in a positive way. 
  • I have  a "never give up" attitude and I  work hard to achieve rewards.
  • Have strong leadership skills and lead my team to success, through my exceptional team building skills.
  • Share the Active Living philosophy with all of my customers every day.

Makeup Artist

Bobbi brown
Jul 2015Nov 2015
  • Exemplify Bobbi Brown's philosophy and makeup artistry techniques. 
  • Help women discover their own beauty while teaching them how to best enhance it naturally. 
  • Exceed customers' expectations through extraordinary artistry skills, outstanding product knowledge and commitment to achieving all retail sales targets.
  •  Drive retail sales by achieving  KPI's and counter productivity goals. 
  • Develop a repeat business customer base in order to regularly communicate upcoming events, new products and product replenishment. 
  • Provide an exceptional customer experience by ensuring the customer is always the priority.

PILATES STUDIO BUSINESS OWNER

Brand E Pilates
Jan 2010Apr 2015
  • Have excellent communication and interpersonal skills to interact with team members and clients .
  • Have a strong dedication to wellness lifestyle .
  • Develop and schedule new styles of pilates  classes and  one-on-one training sessions .
  • Marketing strategies and techniques to promote the business and attract new clients . 
  • Building  a strong brand awareness.
  • Ability to take initiative and prioritise tasks.
  • Review financial statements, sales and activity reports to measure productivity . 
  • Building strong personal relationships with excellent customer service that last a life time .
  • Responsible for organisation, promotion, development and implementation of special events and other community engagements programs . 

Assistant Store Manager

Bebe Sport Activewear store 
Jan 2010Jul 2011
  • Demonstrate professionalism, leadership, brand passion and self-confidence. 
  • Maintain a positive and enthusiastic attitude for extended periods of time. 
  • Train and develop store team.
  • Exhibit a sense of urgency when responding to store issues. 
  • Accountability for personal productivity and store sales to ensure company goals are achieved. 
  • Monitor and ensure exceptional client service and satisfaction. 
  • Educate store team on fashion trends and terminology . 
  • Deliver weekly floor moves, window installations and mannequin styling.
  • Organise the effective and efficient utilisation of store space . 
  • Work closely with the management team to increase sales . 

Corporate Sales Cordinator

Gold's Gym
Jul 2008Jan 2010
  • Demonstrate a true passion for customer service by proactively seeking ways to delight clients and go above and beyond . 
  • Maximise sales and ensure customer focus is prioritised at all times 
  • Network with corporate accounts on the benefites of fitness to help their employes feel better and work more efficiently . 
  • Market and promote a portfolio of products by writing and designing sales literature and through attending fitness industry events .
  • Consider internal and external factors when solving problems and making decisions . 

Resident Makeup Artist

Macys Chanel Cosmetics
Jan 2007Jan 2012
  • Strong makeup artist skills. 
  • Greet all customers with enthusiasm, determine customers needs and provide courteous & knowledgable service to customers, and suggest products. 
  • Meet and exceeds sales goals.
  • Conduct regular inventory cycle counts and coordinates replenishment efforts. 
  • Drive retail sales at the store level.
  • Develop a special events calendar and implement, along with merchandising objectives, with in store selling teams. 
  •  Provide direction to Beauty Advisors regarding company goals and objectives . 
  • Build in store relationships with all levels of management and selling teams. 

Assistant Store Manager

Ann Taylor store 
Feb 2005Jan 2007
  • Forecast and analyse business trends and manage payroll expense in order to maximize store performance . 
  • Strong verbal and written communication skills to store team, district manager and home office. 
  • Direct merchandise presentation, restocking and recovery to maximize productivity . 
  • Develop team to accomplish store's business objectives through attraction, selection, coaching, investment, retention and motivation. 
  • Create an inviting shopping experience that captures the client to ensure they come back and tell their friends . 
  • Ensure attainment of sales, payroll and inventory shortage goals .

Chanel CoOrdinator

Chanel Fragrances
Jun 2001Feb 2005
  •  Responsible to coordinate  scheduling,  planning and execution of skin care and fragrance  events. 
  • Maintain superior product knowledge and reinforce proper application techniques and vendor special events . 
  • Track and monitor sales plans and ensure monthly forcasting.
  • Analyse and make recommendations to improve space and location of brand . 
  • Hire and train fragrance models . 

Origins Counter Manager

Macy's
Aug 1999Jun 2001
  •  Assist customers in all aspects of service by demonstrating proficient use of applications. 
  •  Recruit, train, coach, motivate and develop new associates on company policies and procedures, product knowledge and personal department productivity goals . 
  •  Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals. 
  •  Review and analyse business performance to have daily , weekly, monthly, seasonal and annual results . 

Assistant Store Manager

Victoria Secrets
Mar 1998Aug 1999
  • Assist store manager in overall management of the store . 
  •  Assume total store leadership in absence of the store manager and a partner in the strategic planning of short and long-term goals. 
  •  Lead the sales floor and drive store results through the selling team. 
  •  Manage completing priorities and business complexities , while delivering a memorable customer experience .
  •  Develop and execute short and long-term strategies to drive top line sales. 

Cosmetics Counter Manager

Macy's
Jan 1994Mar 1998
  • Review  and analyse business performance of the daily, weekly, monthly, seasonal and annual sales results. 
  • Develop and implement business - driving events and ensure proper execution to achieve counter productivity. 
  • Communicate productivity goals,  monitor associates' productivity levels and provide coaching and feedback . 
  • Maintain high customer readiness standards. 
  • Sell merchandise through exceptional customer service techniques and professional selling skills to reach personal productivity goals. 

Education

Performing Arts, Visual Arts & Fashion Design

Roosevelt school of the performing arts
19901994
  • Hip  Hop 
  • Jazz Dance 
  • Tap Dance 
  • Polynesian Dance
  • Fashion Design 
  • Visual Merchandising 
  • Marketing 

Fitness Certifications

  • ISSA PERSONAL TRAINER CERTIFIED
  • AFFA AEROBICS CERTIFIED
  • BOSU CERTIFIED
  • AQUA AEROBICS CERTIFIEDRESIST A BALL CERTIFIED
  • PRE / POST NATAL CERTIFIEDAQUA AEROBICS CERTIFIED
  • REEBOK CORE CERTIFIED 
  • TURBO KICK CERTIFIED
  • ZUMBA CERTIFIED
  • POLE DANCING CERTIFIED
  • MAT PILATES CERTIFIED
  • BALANCED BODY REFORMER CERTIFIED

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