Printing tool Download PDF

Summary

I have exceptional skills in customer service, office related duties, and management.

Work experience

2006-042016-10

Secretarial

JB Irrigation

Scheduled weekly bids, installs, and service calls.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Built long-term customer relationships and advised customers on purchases and promotions.

2010-012014-08

Office Manager

Crystal Canyon Water

Answered an average of 50-100 phone calls per day addressing customers inquires, solving problems and providing product information.

Earned management trust by serving as a key holder to open and close the business.

Managed all accounts and dispatched all delivery drivers and routes.

2006-092009-06

Shift Manager / Food Prep / Cashier

Subway

Take customers orders and prepare sandwiches accordingly.

Cleaned and sanitized work areas, dishes, and utensils.

Help train new employees and shift leader.

Education

1996-092000-06

Diploma

Simley High School