Vice President, Services, GE Rail Services
Directed the development and growth of a $50 million services business providing customer solutions in fleet management, maintenance services and asset optimization to railroads and shippers in the North American rail industry.
- Achieved 72% average annual growth rate in new offerings over a 3-year period by building new solutions through New Product Introduction Six Sigma tollgate process.
- Grew non-GE fleet management revenue 43% in 2008 by expanding units on billing from 7,000 to over 28,000 railcars.
- Assumed #1 position in railcar GPS asset tracking and monitoring solution in 2008 by installing over 1,200 units resulting in $3 million of services backlog at year-end.
- Successfully transitioned division to a services business model by setting the vision, restructuring the organization, leveraging new operating rhythms and metrics supported by extensive communications.