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Bradley New

I am a self-starter that has many skills that are still evolving from the different industries that I have worked in. Some of those skills include the ability to troubleshoot issues, prioritize tasks, and adapting to any task that is given to me. With my work ethic and outgoing personality, I've been recognized by my peers and mentors as a leader as well.

Work experience

DST Systems

Jan 2014Present

Client Relations Specialist

  • Responsible for ensuring the client’s operational needs and issues are managed at the highest level of satisfaction while developing and maintaining an exceptional client relationship.
  • Daily tasks require to anticipate, identify and analyze customer needs and recommend the best solutions through existing development and/or products.
  • Develop and maintain internal documentation and written procedures.
  • Participate in projects for the client to ensure successful conversions/implementations.

DST Systems

Jul 2011Jan 2014

Part Time Mutual Funds Securities Representative

  • Evaluated, verified, and processed service requests from shareholders, institutions, broker/dealer operations, or various REIT clients.
  • Quality Checker since starting at DST and was seen as trainer for new associates.
  • Consistently met and exceeded expectations for quality catch rates.


Jun 2005Jul 2011

Clerk, Cashier/stocker

  • Practiced cash handling and outstanding customer service for 6 years.
  • Assisted on projects that dealt with placing products.
  • Also worked as a General Merchandise/Photo Shop clerk where I used my problem solving skills to fix the machines and assist customers.


University of Missouri-Kansas City

Aug 2013

Bachelor of Arts

Urban Studies


UMKC Enactus                                                                               Jan 2011-May 2013

Project Leader-Enactus Money Corner


UMKC Campus Ambassadors                                              Aug 2008-May 2012

Executive Board


Boy Scouts of America

Eagle Scout                                                                                       June 2008