Bradley Haarer

Build client facing websites for lead generation (landing pages, back end integration to third parties), developing in house CRM, e-commerce development, WordPress Admin of 8+ sites and user base.  SEO, SMM admin and integration.  Intranet development and video production.

Phone Support, Customer Support, Technical Support. Agent Administration, Agent Scheduling.  Used Gensys Cloud to manage agent schedules and workload.  Supervised over 700 Agents and handled Infraction reporting and agent Termination.  Cleared State Background check to handle confidential information for State of Florida.

Live-Stream Producer, Video Editor, Webmaster, Content Creator.

Redesigned Website, added email marketing campaign.  Hardware and network support on-site and remote.  Windows 7-10 workstations, network printer, file storage, file sharing.

Web development, customer support.  Online marketing development and back end support.  SEO and analysis.   Sales Funnel/Lead Page marketing.  Custom application support.  Email Marketing, Graphic Design, Site Administration and Security.  HubSpot and Pipedrive CRM administration.  HubSpot Web and Module development.  Webinar Administration.  Video Production/delivery.  Blog/Content Writing.  Social Amplification (LinkedIn and Facebook).  Network/System security.  Custom WordPress development and Administration

Web and social media development.  Server enhancement/Security.  Media creation.  Customer Service.  Built digital editions of Magazine.  Website improvements.  Worked with Marketing lead on developing Lead Magnets and online contests.  Mailing List supervision and development of newsletter content and promotional materials.

Building PHP/mySQL application to facilitate home health care billing and tracking.  Web Application includes billing/Geo-location/invoicing/mobile interface and insurance rules. 

BattleComm.com is building an interactive platform for running, scoring, and ranking competitive tabletop game tournaments.

The platform was built in PHP/mySQL with jQuery/AJAX interfaces on a Bootstrap framework.

Helped with full site redesign.  Helped set up blog/newsletter integration.  Set up shopping cart/merchant account integration for several products and projects. 

Performed audio and video production/post-production services, customer support, and physical I.T. (computer) support.

Developing e-learning platform and back-end installer database.  Includes creating learning modules, video production, product photography, web development, database development (ASP.net/SQL Server).

Develop and maintain web applications for college-wide departments and faculty. Construct interactive applications for computer based training. Streaming video and flash animation. Work with Percussion Rhythmyx Content Management System and developing custom XSLT applications. Migrated existing systems to SharePoint 2010 in 2012, and again to SharePoint 2013 (in 2014).  Developed both public and Intranet sites.  Worked with users to develop advanced workflows for SharePoint libraries and other custom solutions.

Also developed Computer Based Training for advanced features, some in house audio and video production.  Set up first iterations of the College's social strategy and still work with Marketing on it.  Other Responsibilities include:  SEO, gathering and analyzing search data.  Creating analytic reports for other departments, working and training users, and creating security methodologies and protocols.  Server set up and configuration, and creating other custom solutions that may fall out outside of established systems.

Designed and developed multimedia course modules, performed network support, and user hardware support.  Installed and maintained videoconferencing system.

Audio/video scriptwriting, production and editing.

DVD/VCD and streaming media development.

Web Design and Server Maintenance.

Application Development. Some ASP and JSP Programming.

Database and online survey/application design.

A/V Presentation systems design and Install.

Graphic design, document design and layout. Position was transferred to Senior Web Specialist position in 2006.

Edit and encode produced video for broadcast over closed circuit system. Cleaned up production video (fixed audio and lighting errors). Ran programs through automated programming/display system. Performed some website work as well as maintained lighting and audio equipment for the production facility. Designed title sequences (audio and video), and mastered archives on DVD. Used FinalCut Studio for all post-production work.

Instructor for the following courses: Macromedia Dreamweaver Level I and II Macromedia Flash, Macromedia Fireworks, Digital Video Production (wrote course), Digital Audio Production(wrote course), Microsoft Excel, Introduction to Windows XP, Digital Image Scanning and Restoration (wrote course), Microsoft Office, Game Development using DarkBasic (wrote course) Photoshop, and HTML.

Also did week long off site training session on Dreamweaver for American Express.

Consulted on development for various web sites(Xcitement.com, etc). Set up SEO, handled server upgrades and maintenance. Implemented message board system. Developed interactive media guide. Developed prototype interactive magazine. Worked closely with publisher to streamline and optimize website.

Worked with online video and live video production. Developed and maintained two popular blogs associated with the company(www.lukeisback.com and www.ladieznight.com) both with readership in the high thousands.

Built customized WordPress Themes and integrated a live chat room.

Successfully headed migration of entire system to new servers in 2009.

Successfully facilitated transfer of sites to new owners in 2010.

Degree in Audio and Video Production