Production Administrator – Cabrini Health
Phone 03 9508 5349 Mob: 0417 106 004
Applications Manager – Cabrini Health
Phone 03 9508 5345 Mob: 0415 812 862
Senior Systems Engineer – Coles Myer Limited
Mob: 0438 059 920
Project Manager / ASG Group
Mob: 0434 078 022
Desktop Engineer – Medibank / ASG-Alinta / Coles Myer Limited
Phone: 0411 456 329
Deployment Team Leader – Getronics/Medibank Rollout / Coles Myer
Phone: 0411 261 109
Over the years, I have gained exposure to a lot of technologies. Some of which have enabled me to attend official training, as well as complete on line and out of book training.
Secure a challenging position where my systems engineering and administration skills, professional experience, and educational background will enable me to define new opportunities for profitable corporate growth and personal development.
Information Services Department
This role has the responsibility of providing all levels of support for aspects of the I.T infrastructure
Responsible for the operating, support and upgrade of application servers/software and user environment (7 Sites, 150 servers, 1000+ Endpoints, 3000+ users,100+ key applications,)
Design and implementation of MOE/SOE.
Provide expertise and support within projects.
Liaising with the business both for operational and strategic purposes.
Assist in developing and implementing policies, procedures, and standards.
Mentor and provide support to current team members as well as members of the Service Desk.
Provide ad-hoc user training/documentation and presentations.
Be committed to development of self and others.
Implemented key change and processes in service desk to better improve information capture and call resolution.
Manage vendor and support relationships.
Manage application/service migration, upgrade and proof of concepts.
Migration of physical server to virtual servers. (P2V)
Management of mobility devices (Apple iPhone, iPad. Blackberry and Android)
Provide Executive support, Out of Hours maintenance and On Call support
Skills and specialties
Microsoft Windows Workstation and Server (2000, XP, 7, 2003, 2008, 2012) – Installation and upgrade management, File and print server management and migrations.
Microsoft Active Directory, DNS, DHCP, Group Policy, DFS, Login Script, Group management, Security
Microsoft Exchange 2003 and 2007 – Managing mail flow and user/shared mailboxes.
Microsoft Office 2000 2003 2007 2010
Microsoft Forefront Identity Manager – Linking HR System to Active Directory for account provisioning.
Microsoft ISA Firewall (Internal and External facing) – Proxy Server, Firewall policies
Microsoft System Center Configuration Manager (SCCM) – Application packaging and deployment, OS configuration and deployment, WSUS (Patch management), Reporting
Microsoft SQL Server 2005, 2008 - Failover Cluster management, Database backups, queries, performance monitoring
Mail filtering technology - MailGuard, MessageLabs (Symantec)
Web filtering technology - Websense, MessageLabs – Design and implementation
Numara Footprints - Service Desk – Incident, Problem and Change Management, process implementation
McAfee ePolicy Orchestrator (ePO) – Deployment of application and management of AV Environment.
Backup technologies including Symantec, Shadow Protect and some EMC, Robocopy/Scripting
VMware ESX, ESXi, Server, and Workstation – Provisioning of servers and server templates.
Citrix XenApp 5 – Installation, deployment and management project, ongoing operational tasks.
Multiple Project design and implementation of Medical and IT related applications and environments
Scripting: Powershell, VBScript, KIX, DOS Batch/CMD
Troubleshooting, testing and configuration management
Server monitoring: HP Openview, SolarWinds, Powershell, Freeware
Single Sign On: Proximity ID Card Login and Password management. (Sentillion and Imprivata)
EMC SAN: Replication and provisioning - monitoring
Cisco VPN and Wireless
External DNS and access management
Microsoft Lync 2010 – Design, Configuration and Installation
Chris21 Payroll Application
Problem solving on technical issues
Instructing and assisting users on a technical and non technical basis
Active directory management, Script writing & testing
Information Services Department
Platform Services Provisioning
Client Services Deployment and Support / Client Production Environment Management
Ensure problems are solved and requests are actioned within agreed SLAs
PC Operating System installation and configuration
Software installation via Systems Management Server (SMS) and manual installation as per tested documentation: Software testing
Hardware Deployment / Rollouts and support
Hardware and Software rollouts – 10-20 PC/Laptops per week
Scoping needs of users - upgrades, new equipment, software requirements
Troubleshooting application issues
ADSL configuration and support
Mobile PDA device Configuration and Deployment
Maintenance / Creation of User Accounts via Active Directory
Printer scopes and printer installations
Liaising with managers, team members, other departments, and teams, to determine appropriate solutions and resolutions to problems and requests.
Roaming engineer at alternate company sites: deployment/support
Power point identification / testing
Design and Documentation of database related to all data points and power issues for all 4 levels
Script design / testing / implementation on installed PCs
Desktop support in regards to: Printer issues, Monitor issues, phone issues, and other general technical issues.
Liaising with project managers in regards to progress and related needs.
Programming: C, Java
2 Weeks NEC PABX Training
A+ Fault Finding and Diagnostics
MCP Windows 2000 Server
Specialist Mathematics Unit 3&4
English Unit 3&4
Accounting Unit 3&4
Information Systems Unit 3&4
Business Management Unit 3&4
Maths Methods Year12 Unit 3&4
Physics Unit 1 & 2
English Unit 1 & 2
Accounting Unit 1 & 2
Information Processing and Management Unit 1 & 2
Certificate III – VET IT
Business Management Unit 1 & 2