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Summary

• Tenacious, innovative sales and marketing professional demonstrating consistent

record of top performance in technical sales, territory and account management

• Successfully penetrated and grew sluggish markets for manufacturing software

solutions in Atlantic Canada, central Alberta, and northern Ontario.

• Experience in managing all phases of sales development cycles: from prospecting

and cold calling through detailed presentations, proposals and negotiation to

closing and follow-up activities.

• Skilled at targeting C-level executives and securing new accounts in competitive

high tech sectors: engineering & manufacturing software, IT Solutions & Services,

VOIP/IP telephony, robotics, hardware and SEO

    Related Experience

    Regional Sales Manager / Project Management

    Affinity Media USA
    2013Present
    • Assist Vice President in identification of key accounts for strategic sales programs (SEO mid market consultative services); accelerate lead-to-close timelines. 
    • launched Netsuite Solution Provider initiative to offer cloud based business solutions (CRM, ERP, accounting and E-commerce)
    • Manage project lifecycles, negotiate pricing and contractual terms to close sales as required (coordinate with customer, sales, and professional services implementation staff)

    Account Executive - Manufacturing and AED Divisions (Architecture, Engineering and Construction)

    IMAGINiT Technologies
    20122013
    • Recruited by Autodesk's largest Value Added Reseller to win new energy sector accounts and develop top 200 Alberta based customers (Engineering Procurement Construction)
    • Perform process audits of prospect workflow from RFQ response to deliverable; uncover critical business issues and position appropriate solution (ie. software customization, integration and automation services, training, on site consultation, etc)
    • Collaborate with technical team members through out sales cycle and implementation phase; from preliminary "discovery" meeting to final creation of proposal and Statement Of Work scope documents.
    • Co-authored Return-On-Investment calculator, Competitive Playbook and Client Testimonial marketing collateral 

    Independent Sales Contractor

    Tech Sales Consultants
    20092011

      Free lance business development professional specializing in B2B sales, sales training and consulting for tech sector products & services

      • Contracted by Multicam and OpenMind for sales appointment setting 
      • Drafted phone scripts and provided training for inside sales activities: set appointments with key decision makers, cross sell existing customers, and generate new leads 
      • Contracted by VOIP/IP telephony company Core TeleCom Innovations to grow Toronto territory
      • Delivered 5% boost in close ratio with optimized Quote generation process

        Account Manager 

        Javelin Technologies
        20062009
        • Managed sales activities within the Greater Toronto Area and Eastern Ontario for Canada's largest value added Reseller of SolidWorks 3D CAD
        • Developed new accounts for the suite of engineering software products comprising the Javelin Integrated Solution (CAD/CAM/CAE/PLM/TRAINING)
        • Generated and developed sales leads using targeted calling campaigns, webinars, seminar recruitment, trade shows, networking, and digital marketing activities

        Supervisor/Customer Sales & Service Rep/Help Desk Support Rep

        Ford Motor Company - North America Customer Relationship Center
        19982004
        • Resolved complaints & mediated conflicts regarding Ford dealers, vehicles and warranties
        • Helped develop Enhanced Customer Handling process to increase consumer satisfaction metrics and lower Call Handling time
        • Assisted with implementation of replacement CRM system
        • Facilitated sales of ford products between consumers and dealer personnel

        Skills/Certificates/Technologies

        Six Sigma - Green Belt

        Business Management Strategy to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes

        Sandler Sales Institute - President's Club Member 2008

        Six month sales methodology program for successful prospecting, qualifying, deal-making, closing & referral-generation.

        CRM Applications

        Siebel, Salesforce, Netsuite, ACT 

        Xincon Technology School

        A+ PC Technician Certificate, Network + Certification

        MS Office Suite

        Excel, PowerPoint, Word, Outlook

        Education

        University of Toronto
        Sep 1994Apr 1997

        Business Commerce