Pamela Bowen

  • Toms River US-NJ

Interest

I am an active member of the Ladies Auxiliary of The American Legion. We help out our community along with all of our veterans.

Summary

Hard-working, experienced,focused on positive results and client satisfaction. Reliable,conscientious,

capable of being a team player or can work independently.

Knowledge of secreretarial duties, customer service, and inter-office skills. Handles responsibility well,

willing to learn new and challenging duties.

Work History

Work History
Oct 2011 - Present

Substitute Cafeteria Worker

Sodexo
  • Work in a team environment to serve children's lunches
  • Travel to different schools to help with staff
  • Helped cleaning of school kitchen
  • Helped to prepare for the next day's meals
  • Maintained a neat and organized lunch line
Apr 2006 - Nov 2010

Counter Help

Gustosa's Italian Deli & Catering
  • Collaberated with team to ensure the delivery of effecient, high-quality service.
  • Received positive feedback from guests on performance service.
  • Created repeat business by developing long-term relationships with regular customers.
  • Handled guest complaints, maintaining a positive dining experience for all patrons.
  • Resolved customer complaints.
  • Set-up and served breakfast and lunch service.
Feb 2000 - Apr 2007

Cashier

Pathmark of Toms River

Customer Service

  • Collaberated in a team enviroment for  successful customer service
  • Maintained a positve shopping experience for the customers
  • Effectively reconciled the cash drawer and the days receipts
  • Educated new employees on proper policies and procedures
  • Packed groceries to the customer's satisfaction

Education

Education
Jul 2011 - Present

Bachelor of Science in Criminal Justice

American Intercontinental University

Currently attending an on-line college to obtain my degree in Criminal Justice.

Jul 2011 - Aug 2011

Program Complete

Henckles & McCoy Training Service

Recieved

-Job search training

- resume

- training

- interview training

- enhanced computer skills

- customer service

Sep 1998 - Mar 1999

Certificate

Performance Training Inst.

Learned the use of Micro-soft programs, such as word, excel, power point, outlook.

Sep 1977 - Jun 1981

H.S. Diploma

Cedar Ridge H.S.

Skills

Skills

Customer Service/Computers

Have knowledge of Word, Excel, Powerpoint, Outlook. Developed long-term relationships with customers which increased repeat business. Maintained a positive attitude for all customers. Educated new employees on proper procedures and policies.  

Certifications

Certifications

Certificate of Appreciation

Ladies Auxiliary Post 129

Certification in Computers

Performance Training Inst.

References

References

Tracie McDonald

Matt Fessler

Nancy Siebert

Jeannie Robbins

Bobbie Winters