Work History

Work History

Professional Summary

Sep 1999 - Present

Started my career in F&B in, Total of 12 Hotel & Resort pre-openings to date and recently in my new Development tenure new cafés openings and a lot of travelling, continuously working on enhancing my leadership skills Menu Management P&L Management and adopting best leadership missionsto build great teams around me at all times. Pre-Opening Activities Specialized in: Pre-openings, Special F&B projects,  I have accumulated experience in creating and conducting F&B and Hotels Mystery shopper Supplier/Vendor checklists and visits. Management Strategic Planning & Execution I have excellent ability to multi-task; manage competing priorities and conflicting agendas in Customer/Guest Relations addition to having good problem solving skills and proven ability to work well under pressure.

Food & Beverage Director

RETAJ AL RAYYAN HOTEL
Apr 2011 - Present

Since 2011: FOOD & BEVERAGE DIRECTOR- Fully in charge of the F&B department, reporting directly to the General Manager.  4 Outlets and our large Banquet & Catering facilities and Co-Operation for other 4 outlets in our Sisters hotels  team of 75+ employees.

Assistant Director Food & Beverage

RENAISSANCE HOTEL MARAKECH
Jan 2010 - Feb 2011

ASSISTANT DIRECTOR FOOD & BEVERAGE- Reported: Directly to the FDB & GM(Pre-Opening & Opening)  Planning & process development Operating All Day & Fine dining Restaurant, Italian Dining & Night Club   managing 65 staffs 

Assistant Director Food&Beverage

BARCELO HOTEL
Apr 2009 - Dec 2009

ASSISTANT DIRECTOR SAAIDIA MOROCCO Responsible for(Opening & Operating) the 1st Season  F&B SERVICE of 24 hours All Day Restaurants, Grill snack Open Air Banquet,

Outlets Manager

SAADI HOTEL CASINO & RESORTS/LUXURY RESORTS ACCOR
Jan 2007 - Aug 2008

OUTLETS MANAGER- . Managing staff schedules, stock & wastage levels. Effectively controlling the flow of customers & orders throughout service. 

Outlets Manager

ACCOR
Jan 2006 - Dec 2006

OUTLETS MANAGER-SOFITEL MARRAKECH MOROCCO/LUXURY HOTEL Managing high volume Restaurants/Bars & improving all controllable costs by maximizing financial performance. Also responsible for effectively developing, managing and leading the F&B team to provide excellent service. 

Education

Education

Golden Service

American Hotels & Lodging Education Institute
Mar 2012 - Mar 2012

Gold Service Certification in F&B Services from American Hotels & Lodging Education Institute in 2012

Food Safety Management Training

High field, UK
Jun 2011 - Jun 2013
  • 3rd Level  Advanced Food Hygiene (HACCP) Certificate  from High field, UK in 2011
  • 3rd Level  Advanced Food Hygiene (HACCP) For Catering Certificate  from High field, UK in 2012
  • 3rd Health and Safety Certificate from Cambridge  Doha Academy in 2013

Deug university degree in English Literature

University Mohamed Ben Abedallah /Fes
Sep 1990 - Jul 1994

 English Literatue

Certificate

 Project Management Professional
Apr 2013 - May 2013

PMI Course Certification ) Successfully Passed 36Hrs

B.T.S Diploma (Technician in Food Culinary Art)

Hotel Management School
Sep 1996 - Jul 1998
  • Coursework in Food Service Management and Restaurant Management & Oenology Science
  • Academic Achievement Award Culinary Art
  • Coursework in Marketing, Accounting and Cost Control

Certificate

 ISO 22000
Apr 2014 - May 2014

FOOD SAFETY INTERNAL AUDITOR) CERTIFIED IN MAY2014 FROM UK

PERSONAL SNIPPETS

  • Date of Birth: 15 April 1972
  • Languages Known: English -French-German-Arabic
  • Nationality: Moroccan
  • Driving License : Qatar Driving License Holder
  • Marital Status: Married
  • of Dependents: None

TRAINING & WORKSHOPS

  • Sales Philosophy Training to increase revenues Trained in Art of Selling in a Restaurant in Accor Academy,
  • Trained in Sell & Serve Philosophy in Hotel Movenpick
  • Trained in Information & Computing Business Technology from Marrakech
  • STAR Training
  • Boston Matrix Training

MY PHILOSOPHY

  • Your team is your biggest asset ,take good care of them and they will take good care of your guests

 

  • Be Present ,Observe, guide, Correct and most of all never accept mediocrity

Skills

Skills
Sales, Marketing & Business Development Financial Activities Promotions Management
 MS Office Tools -Internet Applications. 
Expert
Excellent Floor Management Recruitment, Training & Development
Leader Ship-Planning & Execution Customer / Guest Relations Time & Resource Management)
Accor Group-Movenpick-Mondarin Group--Sol Melia -Dorint Group....
leading a high volume experience in international hotel chains at F&B managerial at corporate levels.