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Well-organized and flexible team leader with over 25 years of supervisory experience.

An innate drive for challenge and improvement with a strong analytical aptitude.


  • Cooking
  • Baseball
  • Soccer (English Premier League)
  • Computers
  • Reading

Work experience

Jul 2010Feb 2013

Inside Sales Person

HD Supply - Brafasco
  • Customer service at the counter and on the telephone.
  • Delivery driver.
  • Shipper/Receiver
  • Inventory control
Jan 2005May 2008

Service Technician

Alentron Cable

  • Installation and service of cable television, Internet and telephone.
Oct 2000Aug 2004

Technical Supervisor

Voxcom Security Systems Inc.

  • Installed and serviced security alarms and Lifecall two-way voice units.
  • Serviced and repaired photocopiers and printers.
Aug 1991Oct 2000

Store Manager

Toys & Wheels

  • Effectively investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Supervised up to 25 full and part time employees.
  • Customer service and sales.
Sep 1981May 1991


Canadian Forces

  • Served as an instructor at the Canadian Forces Recruit Depot for one year.
  • Obtained final rank of Petty Officer 2nd Class.



Customer Service
Computer Knowledge