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Work experience

Oct 2013Oct 2015

Data Analyst

Voltech Engineering Service, Doha, Qatar
  • Responsible for Collection, analysis, validation of client data from CRM (Sales force, ETAC(E-Tara Asset Care system)) .
  • Maintaining and updating DDL( Data Dictionary Ledgers )
  • Developing excel macro in VBA for the automation process
  • Analyzing raw data, drawing conclusions & developing recommendations
  • Data auditing, creating FHA, Weekly, Monthly, Annual reports & monitoring all data for accuracy.
Feb 2010Aug 2013

MIS Executive

The Pandian Engineering Industries 
  • MIS reporting by using MS Excel & VBA (Macro) at Operational and Client level.
  • Generate timely and accurate reports for analysis. Creating MIS/ Dashboard report and presenting it to the concern Department.
  • Implement and analysis data to create daily, weekly, monthly, and quarterly reports.
  • Managing the Monthly, Weekly & Daily Report Creating in MS-Excel and MS-Access through in depth analysis and producing the actionable information.
  • Extensive usage of MS Excel (Aggregate function, Vlookup, Pivot table, UDF Macros)
Jan 2007Dec 2009

Office Admin

Al Arabia Auto Service , Dubai, U.A.E
  • Assisted in purchase, sales, invoice data entry in automobile cars & taxi Service center,
  • Report Automation & VBA Development
  • Perform filing, data management, drafting and editing short office memos
  • Assist with all other office administrative duties
Dec 2007Nov 2008

Customer Relation Executive             

HGS
  • Directed resolving queries of Barthai Airtel’s customer via email using CRM. Successfully assisted customers in new promo selection, vas services, tariff.
  • Provide all process update on a day to day basis to the team. Mentor new agents in team to make sure they meet SLA. Give feedback to team members in regards to Communication skills & Quality. Built a rapport with customers and proposed different products and services based on their account history to help minimize their monthly bill

Education

Jun 2004Jun 2007

Bachelor of Science in Information Technology

Pope's College of Arts & Science

Manonmaniam Sundaranar University

Personal Profiles

Date of Birth    : 16-05-87

Marital Status   : Single

Passport No     : G9706804

Date of expire  : 26/08/2018

Social Profiles

Honors

Awarded with the GRID ALSTAR,

Contacts

Skills

Data Analysis
Data Analysis, Validation, Migration
VBA
Excel VBA, User Controls, APPs
SQL, Access 
Database
MIS Reporting & Analyst
Bussiness & Management Reporting