Boopathi A

  • Chennai 25

Work History

Work History

Technician

PRAKASH MOTORSKARNATAKA
BANGALORE, KARNATAKA TECHNICIAN Periodic service maintenance * Repairs/trouble shooting* All major aggregate overhauling of engine & engine parts* Worked as helpline in charge customer care service* Trouble shooting & diagnosis on road service

Machine Operator

EXIDE INDUSTRIES LIMITED
SARJAPUR, BANGALORE, KARNATAKA WORKMAN-MACHINE OPERATOR Battery Production Machine Operation

Service Consultant

BHARATH TVS
BANGALORE, KARNATAKA SERVICE CONSULTANT Handling enquiries* Answering incoming calls* Offering customers products and services Performing administrative functions* Updating client accounts* Processing customer correspondence

Senior Service Advisor

METRO FORD
BANGALORE, KARNATAKA SENIOR SERVICE ADVISOR Met and greeted service customers, attended service calls from customers to schedule appointments. 2. Attended the customers in a timely, friendly manner and obtained vehicle information. 3. Prepared documents on customer's vehicle problems. 4. Referred to service history, inspected vehicle and recommended additional needed service. 5. Rendered written cost estimate for manual labor and vehicle parts. 6. Checked on progress of repair throughout the day. 7. Handled and followed up on all incoming phone, floor and referral inquiries. 8. Communicated promptly with customers and prospect. 9. Contacted existing customer base periodically via a CRM. 10. Created and maintained excellent customerrelationships and CSI. 11. Checked email frequently and responded with a clear and concise message. 12.. In case of additional repairs inform the customers promptly. 13. Deliver repaired vehicles to customers on time 14. Upheld customer satisfaction standards. Reviewed the results of customer satisfaction surveys with service managers..

Technician

METRO FORD
BANGALORE, KARNATAKA TECHNICIAN Responsible for carrying out warranty repairs to manufacturers guidelines. Including repairs, replacing brakes and suspensions, servicing of vehicles. Also ensuring all work is completed on time & within service schedules.* Calculating & verifying the estimated parts required for repair.* Repairing and servicing vehicles booked into the workshop.* Ensuring the correct specialist tools are used to carry out repairs.* Servicing, timing belts, cam belts and MOT repairs.* Stripping/fitting and repair all makes and models of accident damaged cars. Carrying out inspections and reconditioning of vehicles.* Stripping, fitting and replacing components on vehicles.* Liaising with customers and service reception staff.* Making sure the work bay & garage is tidy and safe to work in.* Carrying out test drives on vehicles to diagnose existing faults.* Investigation faults using special mechanical tools and diagnostic equipment.* Ordering or picking up parts from suppliers.* checking every critical part of a vehicle, including belts, hoses, plugs, and brake and fuel systems 10/2007

Education

Education
Jan 2015 - Jan 2015

SCHOOL S.S

Skills

Skills

brakes

REPAIRS

Warranty

WORKMAN

diagnosis

Maintenance and Repair

Portfolio