Results-driven Executive Administrative Assistant/Operations Manager with 20 plus years of progressive administrative and operations experience with proven success in supporting senior leadership and managing all aspects of an office.Quick study able to “hit the ground running"; excels at enhancing departmental administrative and business operations to ensure success.
Innate ability to recognize opportunities for process improvements, define strategies and plans, and implement to improve the bottom-line. Self-starter with track record of creating and executing solutions for internal and external customers.Highly detailed leader who easily multi-tasks and counsels team members in achieving corporate/department goals and objectives.
AREAS OF EXPERTISE
·Administrative Task Management
·Project/Program Development and Management
·Problem Identification, Analysis, Resolution
·Data Compilation and Analysis
·Business Process Development and Implementation
·Confidential Information Management
·Client Relationship Management and Customer Service
·Transitioned to Operations Manager for department, responsible for $4M annual budget, all operational procedures/processes, vendor relationship management, contracts, etc.
·Initially hired by Medtronic Inc.’s Cardiac Rhythm Disease Management Division as Office Manager of Seattle Sales District Office and five years later recruited to establish office procedures and best practices in corporate contracting department in Minneapolis.
·Additional expertise gleaned from previous experience with Front Office of employment service franchise, rapidly advancing from Receptionist to company president’s Executive Assistant.
·Consistently commended for ability to compile and analyze facts, draw accurate conclusions from data, and communicate information clearly and concisely in both oral briefings and written reports.
·Exemplary reputation based on track record of developing and implementing both short-term objectives and long-range strategic goals, as well as managing key logistics necessary for achieving them.
·Poised and adept at multi-tasking and collaborating with individuals of diverse backgrounds and personalities; build alliances and engage in cross-functional activities.
·Proactive and challenge-driven, yet flexible and adaptable; recognized for remaining focused and taking decisive action in high-pressure environments, and for consistently finding innovative solutions for complex problems.