• Forest Lake QLD

Bojan Djukic

Contact: 0401 639 741

Technical Skills

Skills

Customer Service

  • Limited experience - occasionally took orders at prior jobs (see below)
  • Confident and willing to develop customer service skills

Repairing and Upgrading PC components

Diagnostics & Troubleshooting                     (Windows 7 + Android)

Programming - HTML & CSS

Programming - Python

Work History

Work History

Product Quality Member

May 2015 - Present
McDonald's Rocklea

Work as a product quality member on the grilled and fry section and occasionally help with the assembly of product.  The role heavily relies on communication and teamwork to meet customer needs. 

Kitchenhand

Feb 2013 - Apr 2015
Red Rooster  Forest Lake

Worked as a back of house (BOH) team member with a variety of roles:

  • opening and closing shop
  • cooking and preparing product
  • general cleaning and maintenance
  • training of new employees
  • taking orders

The role was entirely dependent on effective teamwork and communication with fellow workers to ensure both customer satisfaction and that all tasks were completed efficiently.

Trainee

Mar 2012 - Sep 2012
Computer Shoppe

Worked one day a week as part of a trainee-ship (see below), roles included: 

  • General cleaning and maintenance of computers
  • Troubleshooting
  • Working with a range of diagnostic and anti-malware programs and tools 
  • Communicating information to customers regarding products.

Education

Education

Bachelor of Information Technology/ Bachelor of Engineering (Honours)

Feb 2015 - Feb 2019
Queensland University of Technology
  • Member of QUT IT Club
  • Current GPA: 6.75

Queensland Certification of Education

Jan 2009 - Nov 2014
Forest Lake State High
  • Graduated with QCE & Overall Position of 1

Certifications

Certifications

Certificate III in Information Technology

Mar 2012 - Sep 2012
Axiom College
  • Completed a range of IT related tasks such as building a PC
  • Completed various competencies relating to OHS and the business aspect of IT

Personal Skills  & Hobbies

Adaptable
Flexible with hours
Patient and good at succinct explanations
Interest in improving workplace
Used to fast paced environment
Generally a quick learner

In my spare time:

Programming

Soccer

Reading