First Data Corporation
Joined this $5 billion financial services company as part of the acquisition of Card Establishment Services. As the result of an acquisition, merged the two internal networks and managed the combined staff that eventually reached 70 people in four cities with a budget of $5MM. The combined network grew to 6,000 desktops and 300 servers based on Cisco Technology.
As program manager delivered projects to further the strategic objectives of the business. Projects included:
·Combining two internal data networks following a merger that included 6,000 desktops and 300 servers in four cities in the Eastern U.S. Managed the project through the life cycle: Initiation, Planning Execution, Management and Control, and Closure.
·Combining five e-mail systems into one including evaluating various systems and recommending the best fit and implementing the conversion in each location. Site projects included hardware and software procurement, technical and end-user training, and deployment. The site projects ran concurrently and the program came in on time and within budget and grew the system to handle 150,000 e-mails per day with an uptime of 99.95%.
·Developing a methodology to improve application network performance and reliability. The project involved modeling and testing of applications. The product of this project was used to help internal and external clients. In one case helping an external client improve their application response time by 50%.
·A project with Lloyd’s Bank in the U.K., where the charter called for reducing the cost of international data circuits. The project developed a design that combined mainframe traffic and Intranet traffic on the same circuit cutting the cost in half while meeting service levels.