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Work experience

Nov 2007Present

Assistant General Manager

The Dunmore

1. Oversee Front Desk and room reservations process. 2. Resolve guest problem quickly, efficiently and courteously 3. Conduct Room, Property inspection to maintain quality control 4. Supervise the service of breakfast, lunch and Dinners 5. Work closely with maintenance staff, ensure that grounds are kept well groomed. 6. Take monthly inventory of all Food and Beverage 7. Verify all shipments, checking everything received against invoices 8. Preparing staff schedules 9. Overseeing Bar service and sales 10. Assist in training new employees 11. Evaluates job performance of staff 12. Conduct meeting when necessary 13. Assist with staff weekly payroll 14. Observed and monitor employee performance to ensure that company rules and procedures are being followed. Position Summary: Assist General manager in the day to day operation of the hotel. Manage property in the absence of the General Manager. Perform any other duties as requested by the General Manager


Nov 2007Jun 2009

BBA / Career Diploma

Gordon University / Penn Foster Career School