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Work experience

Dec 2013Mar 2015

Administrative Assistant

Interactive Response Technologies

Company- Miramar, FL Job Title: Administrative Assistant Job Duties: Making outbound calls to give updates to Customers Creating shipping labels for customers to use to send merchandise back Responding to emails in a timely fashion Training new agents Updating customer account information Processing lost/stolen/damage claims Ensuring all supervisors are given updates on pending issues Ensuring that all follow ups are done before end of business.

Jan 2011Dec 2011

Telephone Representative

Roger's Telecommunications
Company-) Miramar, FL Job Title: Telephone Representative(Full Time) Job Duties: Data Entry of Customer Information TroubleShooting Customer Service Review of customer's information
Feb 2009Nov 2010

Inventory Specialist

Maria's Wholesale
Company-) Hollywood, FL Job Title: Inventory Specialist(Full Time) Job Duties: Keeping track of all inventory items Data entry of inventory Troubleshooting
Feb 2008Jan 2009

Lead Cashier

Seminole Exchange
Company-) Hollywood, FL Job Title: Lead Cashier(Full Time) Job Duties: Input/Output of customer information Troubleshooting Locating customer files in computer database Customer Service Checking for errors in customer profiles.



Associates Degree

ATI College of Health

I attended this educational medical institution in order to pursue my career in respiratory therapy.


High School Graduate

Dillard High School

I majored in Theater and Dance while attending here for four years.



Highly adaptable, mobile, positive, resilient, patient risk-taker who is open to new ideas.

Leadership/Management Skills

Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.


Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.


Exceptional listener and communicator who effectively conveys information verbally and in writing

Fast Learner

I am able to process information and retain it, as well as build on it if necessary. 


I can type 55-60 wpm