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Summary

Dedicated, organized individual with 14 years management/ customer service experience in retail setting along with 1.5 years experience in fast food setting

Work experience

Jun 2015Present

Customer Service Representative

Worzellas Point Supply

Greet and assist customers, answering phones and taking messages or assisting customers with placing orders, data entry, stocking freight, processing shipments.

Oct 2013Jun 2015

Assistant Manager

Taco Bell

Team management and coaching, speed with service, open/close restaurant. ServeSafe Certified.

Sep 2009Oct 2012

Reset Specialist

K-Mart

Reset of plot plans, maintain merchandising standards and accurate inventory counts. Cashier, early morning stocking, Ad setting, pull pick list, unload, sort and process freight.

Mar 2002Feb 2009

Store Manager

Big Lots
  • open/close store
  • daily bookkeeping duties (cashier balancing, sales tracking, return totals, over/short reports)
  • weekly scheduling of associates, process weekly payroll
  • supervise 16-20 associates
  • recruit, interview, hire new associates
  • weekly and monthly sales increase
  • unload and process freight
  • maintain merchandising standards
  • cashiering
May 1998Feb 2002

Assistant Manager

Dollar General
Sep 1994May 1997

General Laborer (Pace Dairy)

WorkForce Plus
Sep 1994Mar 1997

General Laborer (Atapco)

WorkForce Plus

Education

Aug 1991Jul 1994

Licensed

P.J."s College of Cosmetology
Aug 1989May 1994

Diploma

Southmont Jr. Sr. High School

Skills

microsoft office,word

References

Megan Curwen

Eric Basinski

Veronica Thompson