Bobbie Workley

Bobbie Workley

Summary

My consistency with guiding professional practices to have a greater understanding of how to

effectively leverage relationships and behaviors of patients has helped lead them to grow in revenues.

I have extensive years of experience under my belt in the dental field. I have built a reputation for

going above and beyond the call. Having worked with solo and group offices, I have a keen

understanding of the operational issues practice's come up against. I am committed to working side by

side with dentist's and team members to help them and the practice reach their true potential.

An approachable but firm professional with a good sense of humor and strong sense of commitment towards success.

Work History

Work History
Oct 2011 - Present

Doctor

Robert Sundberg, D.D.S.
  • Analyzed practice  for purchase
  • Served as consultant to close previous practice and reopen practice for Dr. Sundberg.
  • Completed thorough business analysis of operational systems; identified performance opportunities, and developed/presented/implemented customized plans and solutions
  • Advised and trained all of the team within the organization
  • Organized front and back office to strengthen operation effectiveness
  • Established close patient relationships and promoted new concepts
  • Enhanced team communications skills for a triple win with patients, team and doctor.
Jul 2011 - Nov 2011

Doctor

Byron Larsen, D.D.S.
  • Completed thorough business analysis of operational systems; identified performance opportunities, and developed/presented/implemented customized plans and solutions
  • Advised and trained all of the team within the organization
  • Organized front and back office to strengthen operation effectiveness
  • Established close patient relationships and promoted new concepts
  • Enhanced team communications skills for a triple win with patients, team and doctor.
  • The develpment of systems to improve efficiency effectivenes and increase patient retention
Oct 2009 - Oct 2010

Doctor

Lori Anderson, D.D.S.

At Dr. Anderson's office I provided consulting services and business expertise as I did with Mercer consulting to help close one office and move it to another location..

Oct 2007 - Oct 2009

Mercer Advisors Consulting Services
  • At Mercer Consulting Services, I provided consultative services and business expertise to strenghten operational effectiveness and maximize revenues in dental practices.
  • Complete thorough business analysis of operational systems
  • Identified performance opportunities
  • Developed, presented and implemented customized plans and solutions
  • Advised and trained all team within the doctors organization.
  • Established tracking methods to ensure accountability while meething the  doctors vision and goals
  • Established close client relationships
  • Maintained client services and satisfaction, and monitored the entire client performance.
Apr 1992 - Sep 2007

Doctor

Kenneth Magri, D.D.S.
  • Developed and implemented systems that enhanced opportunities for all departments of practice to interact and communicate with patients, there by creating success within the practice.
  • Demonstrated ability to analyze business issues, thereby creating improvement in the practice and increased profits for the dental practice.
  • Excelled in the development of systems to improve efficiency, effectiveness and increased patient retention.
  • Implemented risk management evaluations and training for entire team.
  • Key person in moving his office from one location to another at the end of 2 years.
  • Designed and over saw the build out of the new practice.

Dr. Magri had just graduated and bought his first practice. The practice was not what he thought. This was basicly a ground up start up with out any patients. Then repeating that process 2 years later.

Education

Education
Oct 2007 - Oct 2008

Mercer Advisors Consulting
  • X -Ray certified
  • Attended Mercer's 1 year consulting and business training
  • Attended Mercer's advanced training program
  • Attended Mercer's transitation coaching program

Skills

Skills

Dental Practice Management