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SUMMARY

A result oriented professional with vast experience in knowledge management,  business development and administration. Outstanding communication, organisation, administration, and customer care skills. Committed team player and an avid team leader dedicated to motivating others. Quick learner who is goal oriented and thrives on challenges.

Work History

Johnson & Johnson Global Shared Services 

July 2016Present

EMEA TRAINING ANALYST

  • Redesigning and facilitating induction training for new hires
  • HR support during the onboarding of new hires
  • Designing and preparing educational aids and materials
  • Assessing training needs for new and existing employees
  • Identifying internal and external training programs to address competency gaps
  • Developing and creating training materials 
  • Facilitating learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching
  • Evaluating and making recommendations on training materials and methodology
  • Handling logistics for training activities including venues and equipment
  • Coordinating off-site training activities for employees
  • Writing newsletters for the internal communication 

University of New York in Prague

Jun 2015July 2016

ADMISSION ADVISOR (maternity cover)

  • Planning and implementing new marketing materials to promote the university's various majors
  • Supporting marketing department in coordination of promotianal materials, updating the web content 
  • Making sure that Financial Aid Documents, Enrollment Agreements, applications etc are completing on time
  • Making sure that monthly, weekly and daily minimum standards were met
  • Maintaining social networking pages/profiles for the department as well as explore new websites to establish social networks as well as leveraged online resources to promote marketing activities

Smaller Earth, Czech Republic 

Aug 2014Jun 2016

TEFL COURSE MANAGER

  • Planning and administrating the development and coordination of the TEFL program
  • Coaching and training up to 120 teachers (native English speakers)
  • Teaching TEFL input sessions, e.g.: grammar and teaching methodology 
  • Developing and implementing a marketing and recruitment plan for international participants including development of promotional materials, web sites, advertising
  • Ensuring high quality program delivery
  • Providing academic support, guidance and training for teachers
  • Participating in projects, e.g. increasing social media awareness of international programs(using Facebook, Twitter etc)

Visa English Academy, Colombia

Aug 2012Aug 2013

COURSE COORDINATOR/TEACHER

  • Responsible for recruiting and training new members of staff
  • Teaching individual students and groups
  • Designing lesson plans according the Common European Framework and TESOL Adult Standards
  • Integrating technology in all lessons, e.g. use of Google drive to share and create lesson plans and activities
  • Managing and communicating grade reports through digital software
  • Assisting with institute's blog production

Colegio San Luis Gonzaga, Colombia 

July 2012Jun 2013

SOCIAL STUDIES/ENGLISH TEACHER

  • Working with students from diverse backgrounds and with varying - degrees of language skills
  • Teaching 6th, 7th and 9th graders ( Social Studies and English) 
  • Promoting innovation in the use of e-Learning/ILT benefit learning, teaching and research throughout the curriculum
  • Designing and implementing daily lessons, ensuring that covered topics comply with Colombian International Framework requirements
  • Maintaining regular communication with students and parents through emails, report cards, and conferences
  • Creating classroom environment that is stimulating, encouraging and adapted to individual students' needs

Kirker Holidays, London

April 2012July 2012

ADMINISTRATIVE ASSISTANT

  • General office support and administration management
  • First line of customer support, handling customer requests and coordinating tasks with the team
  • Assisting in all areas of ticketing administration
  • Managing reservations and ticketing procedures via Amadeus and TourCat software
  •  Responsibility for managing information materials requests, including dispatch coordination

Education

Oxford Brookes University, Oxford

20082011

B.Sc. Business Administration 

 

Key skills

  • Training and coaching 
  • Content creation/copywriting 
  • Planning and decision making
  • Leadership skills
  • Teamwork
  • Networking
  • Maintenance of company’s social media channels
  • Excellent communication, interpersonal and organizational skills

Languages

English & Czech - native level                                       Spanish- pre-intermediate level

Slovak - mother tongue                                                  Polish- passive

Other qualifications

  • Ariba, SAP, SUMMIT 
  • Microsoft Office suite (Word, Excel, IE, PowerPoint)
  • Cloud Computing - Microsoft SkyDrive, Google Drive and Dropbox
  • Clean Driving Licence
  • Social Media - Facebook, LinkedIn, Google Plus and Pinterest

Activities & Interests

  • Charity fundraising: Organising sport activities, e.g.: £1000 for Cancer Research
  • Aerobics, skiing, running, volleyball, cycling