Printing tool Download PDF

Work experience

Mar 2009Sept 2012

Area Director

US Debt Resolution

My position at US Debt Resolution included many different task, and challenges of which it was my job to overcome and make the business run smoothly and profitably. Us Debt Resolution is a company that marketed nationwide to reach out to consumers whom were in financial trouble. Some of my task included but were not limited to planning, directing, motivating, monitor branch activities to ensure profitability, evaluate staff performance, marketing, sales, customer service, QuickBooks, establishing and maintaining business relationships, training, and retaining our client portfolio.

Jan 2007May 2008

Team Leader

Executive Mortgage & Real Estate

My employment during Executive was very much similar to my position with US Debt Resolution. In the time that I worked with Executive my job duties included managing a team with a processor, producing marketing materials, managing direct mail, meeting with builders, and high profit accounts, sales, account management, reviewing loan documents, learning and understanding lender guidelines so I could quickly and more efficiently place the clients in the right program. My favorite thing to do at Executive was the sales training for our new team members. This was a job that involved allot of hard work, time management, networking, and strong phone communication skills. I started out as loan consultants then kept getting promoted do to my drive and strong work ethic.

Sep 2005Dec 2006

Account Executive CMD Dedicated


During my employment with Countrywide it was my job to travel to several other Countrywide branches located all around CA to establish business relationships between Countrywide A paper and the Sub Prime division. Countrywide was losing hundreds of millions of dollars annually do to the A paper representatives brokering out books of business to local broker firms. My job description was to make visits to these locations and retain the clients using the full spectrum division guidelines. This required traveling, building trust, educating the A paper reps of current rules and regulations, stong sales, and helping Countrywide not lose business.

Jan 2005Sep 2005

Account Executive


Working as an Account Executive for Ameriquest involved long hours, extreme dedication, strong sales skills, focus, with the ability to adapt to new systems, and promote strong teamwork. My main task as an Account Executive was to do anything possible to maintain our portfolio through consultative advice, educating our consumers/clients, and knowing all of our competitions products and quality. My numbers, volume, and retention I was consistently in the top fifty of the company out of 400 Account Executives. I was number one in my branch a few times, and always in the top three every month. I worked extremely hard for this company and my success was well recognized thanks to my performance.

Nov 2002Jan 2005

Sales Professional

Shane Company

I worked for the Shane Co. starting out as a CSA (Customer Service Associate) where my task included daily accounting procedures, customer care, quality control on merchandise, orders, transfers, dealing with inventory, and other regular office task. I worked as a CSA agent for about 1 ½; years before I was recognized for my excellent product knowledge, hard work, and outgoing personality before I was promoted to sales. To work with the Shane Co. we had to be federally bonded, pass an extensive background test, personality test, and credit check do to the type of merchandise, and amount of money we were trusted with. I passed all test with flying colors. I was being groomed to become a store manager do to my sales numbers, hard work, always going the extra mile to help, and the amount of client appreciation cards that were filled out and sent to corporate based on their personal experience they had while dealing with me.


Sep 2003May 2010

Bachelor of Science

University of Sanfrancisco


Capacity to learn
Time Management
<html />
Microsoft Office


  • Track record that demonstrates self-motivation, creativity and initiative to achieve both personal and corporate goals.
  • Selected to train New Managers, Team Leads, and Sales staff, Processors throughout corporation to provide exemplary customer service and excellent management skills.
  • Implemented effective strategic plans for budgets and financial expenditures.
  • Developed a training system to evaluate actual scenarios to improve staff's abilities to reach production and financial goals.

Key Responsibilities

  • Plan, direct, and monitor branch activities to ensure profitability and evaluate staff performance.
  • Communicate with corporate managers and coordinate financial reporting functions to consolidate financial data.
  • Expedite incoming leads to team managers and monitor effectiveness, closing ratios, and ROI.
  • Set monthly goals for staff while motivating and encouraging a strong work ethic in a positive environment.
  • Assist staff in utilizing resources to gain full knowledge of products available to clients, while building a solid professional relationship.
  • Develop strategic sales and management plans while keeping company core values as priority.
  • Sales!


<tbody> </tbody>

Executive Profile<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>


Award-winning sales executive with international sales experience. Innovative executive and marketing professional experienced in high-volume, multi-unit, retail and business operations. High-energy, results-oriented leader with an entrepreneurial attitude. Desires a high-level position in a professional corporate environment.<o:p></o:p>