Printing tool Download PDF

Summary

Underwriting assistant seeking acceptance into the Scottish American Enlightenment Program to further my career within this dynamic and exciting company.

Work experience

Apr 2015Present

Underwriting Assistant/ Producer in Training

Scottish American
  • Assisted one of the top producers manage a book of over 6 million in premium
  • Screen and analyze
  • Analyze and quote new business submissions
  • Follow up on quotes out to help drive sales
  • Quote and follow up on renewal business in a
  • Service existing accounts by issuing and collecting recommendations and issuing endorsements
  • Market for prospective Agents with cold calling and e-mail blasts
  • Foster relationships with carrier underwriters and retail agents
Aug 2014Apr 2015

Claims  Adjuster

Allstate
  • Handled all aspects of No-Fault Claims with high accuracy
  • Experience with analyzing policies to determine coverage limits
  • Investigating claims to determine coverage issues and exclusions
  • Strong multitasking skills with the ability to handle multiple claims and tasks while also responsible for a high volume of incoming calls
  • Ability to professionally handle difficult customer situations and concerns
  • Provide outstanding customer service 
  • Moved out of the 9 month trainee program within six months
May 2014Aug 2014

Customer Service Lead and Shipping Coordinator

The Lodge
  • Handled all customer service communication via e-mail and phone
  • Organized all order shipping including international customs
  • Logistic troubleshooting for shipping issues
  • Created protocols and processes for handling of tasks 
  • Assisted the President and founder with creating future plans and planning product lines
  • Provided outside the box thinking to solve issues that arise with a new business
Sep 2012May 2014

Office Assistant

Williams Eye Works
  • Assisted with general office tasks
  • Mainly responsible for all customer ordering
  • Checked in all incoming shipments with accuracy
  • Assisted with health insurance billing
  • Verified insurance coverage and plan benefit limits
  • Assited with customer service issues both in person and via phone

Education

Aug 2008May 2012

Bachelor of Arts

SUNY Binghamton

Designations

Associate In Underwriting