Underwriting assistant seeking acceptance into the Scottish American Enlightenment Program to further my career within this dynamic and exciting company.

Work History

Work History
Apr 2015 - Present

Underwriting Assistant/ Producer in Training

Scottish American
  • Assist one of the top producers on the East Coast with day to day tasks
  • Screen and check new submissions into BindHQ
  • Analyze and quote new business submissions
  • Follow up on quotes out to help drive sales
  • Quote and follow up on renewal business
  • Service existing accounts by issuing and collecting recommendations and issuing endorsements
  • Market for prospective Agents with cold calling and e-mail blasts
  • Foster relationships with carrier underwriters and retail agents
Aug 2014 - Apr 2015

Claims  Adjuster

  • Handled all aspects of No-Fault Claims with high accuracy
  • Experience with analyzing policies to determine coverage limits
  • Investigating claims to determine coverage issues and exclusions
  • Strong multitasking skills with the ability to handle multiple claims and tasks while also responsible for a high volume of incoming calls
  • Ability to professionally handle difficult customer situations and concerns
  • Provide outstanding customer service 
  • Moved out of the 9 month trainee program within six months
May 2014 - Aug 2014

Customer Service Lead and Shipping Coordinator

The Lodge
  • Handled all customer service communication via e-mail and phone
  • Organized all order shipping including international customs
  • Logistic troubleshooting for shipping issues
  • Created protocols and processes for handling of tasks 
  • Assisted the President and founder with creating future plans and planning product lines
  • Provided outside the box thinking to solve issues that arise with a new business
Sep 2012 - May 2014

Office Assistant

Williams Eye Works
  • Assisted with general office tasks
  • Mainly responsible for all customer ordering
  • Checked in all incoming shipments with accuracy
  • Assisted with health insurance billing
  • Verified insurance coverage and plan benefit limits
  • Assited with customer service issues both in person and via phone


Aug 2008 - May 2012

Bachelor of Arts

SUNY Binghamton