Iyieachia Petrus Byron

Iyieachia Petrus Byron

Work History

Work History
Mar 2013 - Present

CEO

Petrus Sports Management

To assist Amateur Virgin Islands/ Caribbean athletes with recruitment at a top ran college, university in any sports and academics leading to a professional recruitment.

Jul 2011 - Oct 2005

Inbound and Outbound Representative

Ticketmaster

  • Utilized a dialer system to contact customers and built a rapport with the customer to offer the best package for their news needs.
  • Answered incoming customer calls, requests and/or complaints in a courteous and professional manner.
  • Handled customer service inquires including describing products and services available, quoting prices, processing and shipping times and selling merchandise.
  • Place customers order efficiently and accurately.
  • Provided answers to inquiries relating to products, order status, shipments and any other quwstions that may arise.
  • Responded to and investigated customer inquiries , concerns, and issues via phone and email in a timely and courteous manner.
  • Documented all actions and responses in customer database.
May 2010 - Dec 2001

Sports Representative

Maynard Evans High School

Sports Representative

  • Implemented academic support and enrichment services to all minority students.
  • Provided assistance and counseled incoming freshman on achievement in academics.
  • Chaperone for Varsity Games for Female and Males, Freshman, and Junior Varsity, in Basketball and Track.
  • Served as Liaison to Coaches, Trainers, Athletes, and Parents.
  • Assistant Coach in Female Track Team, and Score Keeper for Boys Basketball Team.

Education

Education