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Blake Clifford

Leadership, Operations, Management, Training & Education

Summary

Innovative leader with extensive successful management, operations, and training experience in the logistics sector—distribution center, transportation, and warehousing operations.

Highly effective business development, relationship, and team building skills cultivated from involvement in diverse operations.

  • MASTER OF SCIENCE in Strategic Leadership from the Gary Tharaldson School of Business at the University of Mary in Bismarck, North Dakota.
  • Multi-site/multi-shift operations - 20,000 to 1.2 million square foot locations - Ambient, Refrigerated, Frozen, and Cross-Dock.
  • P&L, budgeting, forecasting, financial and comparative analysis.
  • Teaching, training, and facilitation—face-to-face, asynchronous, and synchronous online environments.
  • Computer and technology skills and experience - Microsoft Access, Excel, Outlook, PowerPoint, Project, Visio, and Word; multiple LMS, WMS, TMS, CRM and eQMS packages.
  • Business development - B2B, F2F, prospecting, qualifying, relationship building, proposal development.
  • Continuous improvement, quality, safety, health, and environmental—ISO, Six Sigma, DOT, EPA, FDA, GMP, OSHA, PSM, RMP, HAZMAT, and USDA.
  • Strategic Training and Development Process, Needs Assessment Process—Organizational Analysis, Person Analysis / Characteristics, Task Analysis / Competency Model.

Work experience

Jan 2009 Present

Operations, Management & Training Consultant

iGROUPone LLC
  • Educate, train and develop leaders on best practices and positive communication focused on consistent, constructive and specific feedback to inspire and motivate team members.
  • Evaluate and assess processes and employee performance, identifying areas for improvement and advising on and implementing creative solutions.
  • Enhance productivity, efficiency and business growth through education, training and development and implementation of quality programs.
  • Strategic and tactical planning, development, and implementation of procedures, processes, and systems.

Customers: ECO Energy, Stonebridge Construction, Choice Auctions, Clear Choice

Oct 2007  Dec 2008

Director of Operations

Southshore Companies
  • Developed and implemented a company-wide quality program and attained ISO registration.
  • Successfully led all 3PL operations consisting of more than one million square feet of multi-client distribution centers specializing in automotive and food products.
  • Guided, supervised and trained employees, enhancing performance and creating a cohesive team.

Customers: Nestle Water, Mann+Hummel, Robert Bosch Corporation, USDA, USPS, Motion Industries

Dec 2004  Oct 2007

Distribution Center Manager

Kuehne+Nagel
  • Drove an operational and financial turn-around of Chicago multi-client warehousing and distribution center operations.
  • Led two 3PL multi-client pharmaceutical and food grade facilities in Chicago market including a 371,000 square foot Midwest regional DC and a 238,000 square foot Midwest regional DC.
  • Created and implemented training and development program to guide and mentor employees.

Customers: Merisant Food Corp, Takeda Pharmaceuticals, Omron Health Care, ManRoland, Rheem

Oct 2000  Aug 2004

General Manager

Exel, Inc. / Power Logistics
  • Successfully led and managed operations for three 3PL facilities including a KRAFT FOODS 560,000 square foot distribution facility, a HORMEL FOODS 140,000 square foot refrigerated distribution facility and a HOME DEPOT 90,000 square foot cross-dock facility.
  • Led teams of managers and associates through several operational improvements, enhancing productivity and quality standards to achieve customer and budgetary expectations in compliance with
    all regulations.
  • Boosted facility safety awareness and performance through increased communication and improved methods of communication to associates; received President’s Safety Award for best BLS rate in company successfully achieving zero accidents.

Customers: Kraft Foods North America, Hormel Foods, and The Home Depot

May 1998 Oct 2000

Operations Manager

Kmart Corporation
  • Ensured successful operations for a 1.2 million square foot state-of-the-art regional distribution center, overseeing activities including safety, receiving, automatic cross dock, put-away, case pack, noncon, repack, shipping, inventory control, data processing, quality assurance, and maintenance.
  • Directed managers and associates, ensuring site safety, reducing hazards, leading employee training and improving performance.
  • Improved operational performance leading network in gross handled cartons per hour.

Customers: Midwestern Kmart Stores

Education

Doctor of Education, Ed.D. (in process - 2017 completion)

University of New England

Educational Leadership w/emphasis in Transformative Leadership

2014

Master of Science, M.S.

University of Mary

Strategic Leadership

2013

Bachelor of Science, B.S.

WGU Indiana

Business Management