Business Planning Consultant (2002 – 2008)
Business Continuity Planner: Created a business continuity methodology that used common process, procedures and templates at all levels of the organization for internal and external clients, globally.
·Business Continuity Subject Matter Expert for the Application Services Division’s Business Continuity Program.Collaborated with other EDS divisions to create common and reusable process, procedures, and templates at the corporate level.Maintained division’s Business Continuity web site.
·Project Leader for EDS’s world-wide Application Services Division.Created Business Continuity Plans for over 80 non-data center locations.The budget was over $9.5 million.
·Project Leader for clients in the telecommunications and web hosting arenas, responsible for creating and updating business continuity and disaster recovery plans.
Information Specialist (1996 – 2002)
Project leader:Led projects that were larger and more complex in nature in the range of one million dollars to three and a quarter million dollars.Subject Matter Expert for Configuration Management involved in investigating and proposing an automated system.Quality Assurance Auditor involved in creating audit questions and performing audits on projects.
·Led United States geography of Application Services Division: Created Business Continuity Plans for over 36 non-data center locations.The budget was over $3.25 million:
oCreated common and reusable process, procedures, and templates for the Application Services Division’s Business Continuity Program.
oCreated and maintained a corporate emergency communication process, training documentation and the corporate emergency communication web site, and trained leadership on the process to implement the corporate emergency communication process.Participated in corporate exercises and real life disaster calls.Examples: 9/11 disaster, 2002 Super Bowl Sunday virus, Northeast power outage, 2004/2005 hurricane calls, 2007 California fires and 2008 mid-west flooding.
·Led a consolidation of two work-order systems into one common corporate system and managed Y2K projects for manufacturing organizations.Budget for each project was approximately $1 million.Responsibilities included:
oIdentified all programs and jobs that were to be converted.
oCreated and maintained an overall project plan and workbook.
oEstablished project standards and change control procedures.
oCommunicated project status to clients and support teams in three states and four cities.
oDeveloped and implemented user acceptance planning and signoff documentation.
oTrained team on job control language.
Configuration Management Subject Matter Expert
·Investigated configuration management platforms and made recommendations to senior leaders on the best platform.
·Developed configuration management training plan and program that was used to implement configuration management across all organization-led projects.
Subject Matter Expert for Quality Assurance Auditor:
·Reviewed existing project in order to ensure proper use of processes necessary to get organization to SEI – CMMI - Level 3.
·Developed training plan and program that would be used to implement configuration management across all organization-led projects.
Systems Engineer (1985 – 1995)
Production Support specialist for manufacturing organizations spread throughout United States.Resolved production problems in multiple generation languages, completed customer service requests, and worked on small projects
·Led projects in $100,000 range that included but were not limited to Costing Systems, Customer Assistant Center, Disaster Recovery, Labor Distribution System, Materials Management System, Ordering and Shipping Interface Schedule, PSIC, Project Management System, Tool and Equipment System.
·Wrote functional specifications, coded in PL1/IMS/Batch programs, Job Control Language, developed User Acceptance Testing and sign-off procedures, etc.