Douglas Black

Interest

Reading - Current Events, History

Antiques

Sports

Travel

Summary

Business-driven technology-solutions professional with International experience. Background includes 10+ years in the development of business solutions in e-commerce, application architecture, and technology implementation services. Education includes two masters’ degrees and expert-level training in a wide range of business software applications. Outstanding at being able to distill highly complex technical situations for business decision makers and present them in a way that ensures more successful project implementations and additional sales. Notable Skills Global sales, customer and product support Technology and operational strategic planning Public speaking, presentations, training Successful track record in responding to RFPs / RFIs Fostering customer-focused relationships BCP Planning and Expertise Planning for product release life cycle Defining and scoping product requirements

Work History

Work History
Nov 2007 - Present

Business Development Executive

Collis America
Monitor and develop plans to sell best-of-breed chip card technology-based solutions in Latin, South and North America. Accomplishments Developed a sales revenue stream for the Americas (North, South and Central America) Acted as a key manager in opening up the Brazilian market Identified and helped assess distributors in the Central and Latin America markets
Jan 2005 - Nov 2007

Director of Channel Services

UbiQ, Inc. - a Division of NBS Technologies
Directed service and implementation team for a leading card personalization software and hardware manufacturer; managed multiple complex escalation issues across a diverse customer base. Served as Product Manager for EMV Remote and Branch issuance solution, which included tight integration of data preparation, key management, and card issuance functions.
Aug 2000 - May 2004

Strategy Consultant

Wells Fargo
Served on strategic team supporting a corporate-wide payment strategy contributing to cross-line business cost savings; participated in strategic planning and consortia activities; provided consulting services to clients; developed and implemented internal competitive marketing campaigns. Supported group activities in to ensure compliance with GLBA. BCP initiatives and activities.
1996 - 2000

Implementation / Pre-Sales System Engineer

Bottomline Technologies
Consulted with financial institutions, government agencies, and technology and manufacturing companies on B2B issues, bill presentment and e-commerce solutions. Participated in all levels of the sales process including consulting, system evaluation and design, and on-site services.

Education

Education
1989 - 1990

M.P.A.

Graduate School of Public & International Affairs
Sep 1985 - Jun 1987

M.A.

University of Minnesota
Sep 1981 - Dec 1984

B.S.

1974 - 1980

High School Diploma

Germantown Friends School