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Work experience

Dec 2008Present

Teller

As at teller, I am in charge of performing bank transactions for Wells Fargo. During the bank transaction, I profile the customer to make sure they are in the right bank accounts or if they have any offers available for them. Also for non-customers that come into the bank, I talk to them about different products or services that Wells Fargo has to offer.  Before hitting the "sales floor" I participated in a product knowledge week long training class which taught me all of the products and services. I also participated in a week long sales and service training class which taught me key words to use when describing a product and how to interact with different types of people.

Jun 2000Dec 2008

Detailer and Supervisor

Brookfield Car Wash and Detail Center

I started working in the car wash as a car wash attendent which handled cash and credit card slips.  I also learned all of the different positions in the carwash. When there was an opening, I moved into the detailing center, where detailed vehicles for clients. I handled incoming phone calls for the detailing center and scheduled appointments and then prioritized the appointments into the daily schedule. I also talked with different suppliers for products that we use in the detailing center. When the owner and manager were off site, I would then supervise employees and make sure that everything runs smoothly.  I also created different advertisements for the detailing center.

May 2005Sep 2008

Point of Sale Support

Milwaukee World Festivals

I was on a team to support the point of sale equipment on the Summerfest grounds. I installed and serviced the equipment for all of the festivals on the grounds such as Pride Fest,  Summerfest, German Fest, Festa Italiana and Harley Davidson's 105th Anniversary.Before each festival, I trained vendors and their employees how to use the equipment.  When the festival season was complete, I was in charge of making sure that all of the equipment was inventoried and sent out for service if needed.

Education

Sep 2004May 2008

Bachelors

University of Wisconsin Milwaukee

While obtaining my Bachelors degree in Marketing at University of Wisconsin Milwaukee, I was a member of Alpha Kappa Psi  Fraternity.  This fraternity is a professional fraternity that taught me how to network the right way as well as many other things that I would never have learned in the classroom. During my membership in the fraternity, I held a VP of Pledge Training position as well as the Pledge Educator position.

Aug 1997Jun 2001

General Studies

Hartland Arrowhead High School

Skills

Customer Service
Microsoft XP

Interest

I enjoy hanging out with friends and family. I like trying out new restaurants and other establishments around Southestern Wisconsin. I enjoy going to sporting events, espescially Brewers games and tailating. On the weekends, you will most likely find me on the boat enjoying the nice summer weather. During the winter, I enjoy snowmobiling and downhill skiing. Most of all, I enjoy being active with whatever life brings me.