Organizational Development Facilitator
Shook, Hardy & Bacon, LLP
►Designed numerous classes on Generation Differences, Career Enrichment, Emotional Intelligence, Crucial Conversations, Stress Management, Interview Training, Regulatory Training, and Employee Engagement.
►Built “Art of Kindness” class to address team dynamics, conflict management, communication, and create a respectful environment out of a dysfunctional one, resulting in real change and a productive workforce.
►Consistently makes significant improvements to multiple areas of focus, including Executive Leadership, Professional Development, Strategy, Customer Experience, Marketing and HR/Hiring.
►Presents to internal groups and leading professional audiences up to 600 people.
►Responsible for training of an Electronic Records Management program at 12 locations, including 2 internationally, which slashed offsite storage retrieval by 47% and reduced supply costs by 11%.
►Successfully resolved a serious 4 year employee conflict within 2 weeks.
►Conducts leadership coaching that has resulted in 10% of participants receiving promotions or better opportunities.